fix problems on TextBehind [iphone]

—— Run into issues on TextBehind? Get help pending when official support gets back to you!

TextBehind

Info:

company: TextBehind, Inc

: https://www.textbehind.com

Chat with our AI-based TextBehind Support

🛠️ Common TextBehind Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Some users experienced delays in letter and picture delivery

Fix: Check your internet connection to ensure it is stable. A weak or intermittent connection can cause delays in sending and receiving messages.... ⇲

Issues with letters being rejected due to staples

Fix: Before sending letters, ensure that they are free of staples or any other metal fasteners. Review the guidelines provided by TextBehind rega... ⇲

Crashes issue

Occasional app crashes reported

Fix: Update the app to the latest version available in the App Store. Developers often release updates to fix bugs and improve stability. Go to t... ⇲

Settings issue

Limited delivery on weekends

Fix: Plan your letter submissions during the weekdays to ensure they are processed and delivered promptly. Check the app for any specific deliver... ⇲

UI issue

Problems with adding recipients

Fix: Ensure that you are entering the recipient's information correctly, including their name and address. Double-check for any typos or missing... ⇲

Compatibility issue

Inconsistent performance with certain facilities

Fix: Check if the facility you are sending to has specific requirements or restrictions that may affect delivery. Review any guidelines provided... ⇲

Messages issue

Some users reported missing messages

Fix: Check your app settings to ensure notifications are enabled. Go to Settings > Notifications > TextBehind and make sure that notifications ar... ⇲

Support issue

Confusion over the process for sending messages

Fix: Review the app's help section or user guide, if available, to familiarize yourself with the sending process. This can provide clarity on how... ⇲