fix problems on Onleihe [iphone]

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—— Run into issues on Onleihe? Get help pending when official support gets back to you!

Onleihe
Info:
company: ekz.bibliotheksservice GmbH
: http://www.onleihe.net/index.php?id=29
: www.onleihe.net
Chat with our AI-based Onleihe Support
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Slow issue

Slow download speeds

Fix: Check your internet connection speed using a speed test app. If the speed is low, try moving closer to your router or switching to a differe... ⇲
 
Audio issue

Audio playback stops after each chapter

Fix: Check the app settings for any playback options. Look for a setting that allows continuous playback or 'Play Next' options and enable it if... ⇲

Onleihe jumps back to the beginning of audiobooks

Fix: Check if there is a setting for resuming playback. Some apps have options to remember your last position in an audiobook. OR Try deleting... ⇲
 
Crashes issue

Frequent crashes

Fix: Ensure that your app is updated to the latest version. Go to the App Store, search for Onleihe, and check for updates. If an update is avail... ⇲
 
Downloads issue

Cannot download audiobooks

Fix: Check if you have sufficient storage space on your device. Go to 'Settings' > 'General' > 'iPhone Storage' to see available space. If low, d... ⇲

Cannot borrow books or magazines

Fix: Ensure that you have a valid library card and that your account is in good standing. Check your library's borrowing policies. OR Try logg... ⇲
 
Freezing issue

Onleihe freezes or shuts down

Fix: Force close the app by swiping up from the bottom of the screen and swiping the Onleihe app off the screen. Then, reopen the app. OR Rest... ⇲
 
Search issue

Blank pages when searching

Fix: Try clearing the app's cache by deleting and reinstalling it. This can help resolve any corrupted data that may be causing the issue. OR... ⇲
 
Login issue

Requires frequent logins

Fix: Check if the app has a 'Stay logged in' option during login. If available, enable it to reduce the frequency of logins. OR Ensure that yo... ⇲
 
Updates issue

Inconsistent performance after updates

Fix: After an update, it may take some time for the app to stabilize. Try restarting the app or your device to see if performance improves. OR... ⇲
 
Loading issue

Stuck on loading screen

Fix: Force close the app and reopen it. If it remains stuck, restart your device to clear any temporary issues. OR Check your internet connect... ⇲
 
Compatibility issue

Limited library database

Fix: Check for any filters that may be limiting your search results. Ensure that you are searching without any unnecessary filters applied. OR... ⇲

Onleihe does not function on iPad

Fix: Check if the app is compatible with iPad. If not, consider using the iPhone version on your iPad in compatibility mode. OR Try reinstalli... ⇲
 
UI issue

Difficult navigation and scrolling issues

Fix: Try adjusting the sensitivity settings on your device. Go to 'Settings' > 'Accessibility' > 'Touch' and adjust the touch sensitivity if avai... ⇲

Incomplete list views

Fix: Try refreshing the app or logging out and back in to see if the list updates correctly. OR Check for any filters that may be limiting the... ⇲
 
Settings issue

Cannot return eAudios early

Fix: Check the app's help section or FAQ for any specific instructions on returning eAudios. Some apps have specific return policies. OR If ea... ⇲
 
Bugs issue

Error messages during use

Fix: Take note of the specific error message and search for it in the app's help section or online for potential solutions. OR Restart the app... ⇲

Onleihe requires daily reboots

Fix: Check for any app updates that may address stability issues. Go to the App Store and look for updates for Onleihe. OR Consider clearing t... ⇲
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 what users are saying
Bad experience
85.5%

Good experience
10.1%

Neutral
4.3%

~ from our NLP analysis of 69 combined software ratings.

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 Private Data Onleihe collects from your iPhone
  1. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Contact Info
    • Usage Data
    • Diagnostics