fix problems on Thalia [iphone]

—— Run into issues on Thalia? Get help pending when official support gets back to you!

Thalia – Bücher entdecken

Info:

company: Thalia Buecher GmbH

: https://www.thalia.de/shop/hilfe-datenschutz/kontakt/

: www.thalia.de

Chat with our AI-based Thalia Support

🛠️ Resolved Issues on iPhone:

—— Does any problem match yours? click to get a solution tailored for you

app freezes while watching stream

Fix: 1. Close the app completely by double-tapping the home button (or swiping up from the bottom on newer iPhones) and swiping the Thalia app of... »»

slow loading times

Fix: 1. Clear the app's cache by going to Settings > General > iPhone Storage, find Thalia, and select 'Offload App'. This will remove the app bu... »»

Crashes issue

frequent crashes

Fix: 1. Update the app to the latest version available in the App Store. Developers often release updates to fix bugs that cause crashes. 2. Rest... »»

Downloads issue

limited offline functionality

Fix: 1. Before going offline, ensure you download any content you wish to access later. Open the app, navigate to the content, and look for a dow... »»

Support issue

poor customer support

Fix: 1. Check the app for a help or FAQ section that may provide answers to common issues. This can often be found in the settings or about secti... »»

Notifications issue

inconsistent notifications

Fix: 1. Go to Settings > Notifications > Thalia and ensure that notifications are enabled. Check that the alert style is set to your preference (... »»

UI issue

difficult navigation

Fix: 1. Familiarize yourself with the app layout by exploring each section. Look for a tutorial or help section within the app that may guide you... »»

Customization issue

lack of customization options

Fix: 1. Check the app settings for any available customization options, such as themes or layout preferences. Sometimes these options are hidden... »»

Battery issue

high battery consumption

Fix: 1. Check which apps are consuming the most battery by going to Settings > Battery. If Thalia is using a lot of battery, consider limiting yo... »»

Compatibility issue

limited device compatibility

Fix: 1. Check the app's requirements in the App Store to ensure your device meets the minimum specifications. If your device is not compatible, c... »»

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

92.9%

Bad experience

7.1%

Neutral

0.0%

~ from our NLP analysis of 14 combined software ratings.

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Private Data Thalia collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Purchases
- Search History
- Identifiers
- Usage Data
- Diagnostics
Data Linked to You: The following data may be collected and linked to your identity:
- Purchases
- User Content
- Search History
- Identifiers
- Usage Data
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Location
- User Content
- Usage Data
- Diagnostics