fix problems on Tolino [iphone]

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—— Run into issues on Tolino? Get help pending when official support gets back to you!

tolino - eBooks & audiobooks
Info:
company: Next Performance Germany GmbH
: http://mytolino.com/tolino-app/free-ebook-reader-app-read-ebooks-listen-to-audio-books/
: mytolino.com
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Network issue
Errors when switching airplane mode

Fix: Before switching to airplane mode, ensure that all downloads are complete and that you have synced your library. This can prevent errors whe... »»
App fails in airplane mode

Fix: Ensure that you have downloaded all necessary content before switching to airplane mode. The app may require an internet connection to funct... »»
Books disappear when offline

Fix: Make sure that you have downloaded the books you want to read for offline use. Go to your library and check if the books are marked as downl... »»
 
Syncing issue
Last reading position not saved

Fix: Ensure that the app has permission to run in the background. Go to Settings > Tolino and check if Background App Refresh is enabled. This al... »»
Fails to return to last page read

Fix: Ensure that the app is allowed to run in the background. Go to Settings > Tolino and enable Background App Refresh. This can help the app re... »»
 
UI issue
Page layout rendering issues

Fix: Check if there are any updates available for the Tolino app in the App Store. Developers often release updates to fix rendering issues. If a... »»
Complicated page view

Fix: Explore the app's settings to customize your reading experience. Look for options related to page view or layout and adjust them to your pre... »»
Difficult page navigation

Fix: Practice using the swipe gestures or tap areas for navigation. Familiarize yourself with the app's navigation layout by reviewing the user g... »»
Highlighting is painful

Fix: Try using a different method for highlighting, such as tapping and holding on the text instead of using the highlight button. This can somet... »»
Difficult text copying for notes

Fix: To copy text, tap and hold on the desired text until the selection tool appears. Adjust the selection handles to highlight the text you want... »»
Swipe to next page often fails

Fix: Ensure that your device's screen is clean and free of smudges, as this can affect touch sensitivity. Use a microfiber cloth to clean the scr... »»
 
Downloads issue
Requires frequent re-downloads

Fix: Check your device's storage settings. If your device is low on storage, the app may automatically delete downloaded content. Free up space b... »»
Cumbersome audiobook downloads

Fix: Check your internet connection and ensure it is stable before starting the download. If the download is slow, try downloading during off-pea... »»
 
Customization issue
Complicated font size adjustment

Fix: Go to Settings > Display and look for font size options. Adjust the font size from there, as it may be more straightforward than trying to a... »»
No options to highlight or underline passages

Fix: Check the app's settings to see if there are any options to enable highlighting or underlining. Sometimes these features can be turned off b... »»
 
Screen issue
Black screen when opening books

Fix: Ensure that your app is updated to the latest version. Go to the App Store and check for updates. If an update is available, install it and... »»
 
Features issue
No dictionary support

Fix: Check if there are any settings within the app that allow you to enable dictionary support. Look for options related to language or dictiona... »»
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 what users are saying
Good experience
70.0%

Bad experience
23.3%

Neutral
6.7%

~ from our NLP analysis of 90 combined software ratings.

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