fix problems on PocketBook Reader [iphone]

—— Run into issues on PocketBook Reader? Get help pending when official support gets back to you!

PocketBook Reader

Info:

company: Pocketbook International SA

: https://pocketbook.ch/en-ch/support

: www.youtube.com

Chat with our AI-based PocketBook Reader Support

🛠️ Resolved Issues on iPhone:

—— Does any problem match yours? click to get a solution tailored for you

App freezes during loading

Fix: 1. Force close the PocketBook Reader app by double-tapping the home button (or swiping up from the bottom on newer iPhones) and swiping the... »»

Slow ebook loading times

Fix: 1. Ensure that your device has enough storage space. Go to Settings > General > iPhone Storage to check. If storage is low, delete unnecessa... »»

Settings issue

Inconsistent formatting settings

Fix: 1. Check the formatting settings within the app. Go to the settings menu and adjust font size, line spacing, and margins to your preference.... »»

Customization issue

No option for custom book naming

Fix: 1. As a workaround, you can rename the ebook files on your computer before transferring them to your iPhone. Use a file manager to rename th... »»

Lack of custom categories for organizing books

Fix: 1. Use tags or folders on your computer to organize your ebooks before transferring them to the app. 2. Create a system of naming convention... »»

Quick action zones cannot be disabled

Fix: 1. Explore the app settings to see if there are any options related to quick actions or gestures. If available, disable them. 2. If no optio... »»

Inability to disable gesture controls

Fix: 1. Check the app settings for any options related to gesture controls. If available, disable them. 2. If no option exists, try to adapt your... »»

Slow issue

Laggy performance when changing settings

Fix: 1. Close any unnecessary apps running in the background to free up system resources. 2. Restart your iPhone to clear temporary files and ref... »»

Lag when flipping pages

Fix: 1. Close other apps running in the background to free up memory and resources. 2. Restart your iPhone to refresh the system and improve perf... »»

UI issue

Text selection can be finicky

Fix: 1. Try tapping and holding on the text you want to select until the selection handles appear. Adjust the handles carefully to select the des... »»

Auto-scroll feature can be unintuitive

Fix: 1. Check the settings for the auto-scroll feature. Adjust the speed and sensitivity to find a more comfortable setting. 2. If you find it di... »»

Crashes issue

Crashes in two-page mode

Fix: 1. Switch to single-page mode to avoid crashes while reading. This can be done in the settings or view options of the app. 2. Ensure that yo... »»

Frequent app crashes

Fix: 1. Ensure that your iPhone's operating system is up to date by going to Settings > General > Software Update. 2. Clear the app's cache if po... »»

Syncing issue

Issues with cloud syncing

Fix: 1. Check your internet connection to ensure it is stable. A weak connection can cause syncing issues. 2. Go to the app settings and look for... »»

Bugs issue

Loss of bookmarks and notes after app exit

Fix: 1. Ensure that you are saving your bookmarks and notes before exiting the app. Look for a save option or ensure that the app is set to auto-... »»

Downloads issue

Inability to bulk-download books

Fix: 1. Download books individually and organize them into folders on your device for easier access. 2. Use a computer to download multiple books... »»

Audio issue

No way to fast forward or rewind in text-to-speech

Fix: 1. Use the playback controls that may be available on the screen during text-to-speech. Look for buttons that allow you to pause, play, or s... »»

Loading issue

Problems with opening large files

Fix: 1. Try splitting large files into smaller sections using a file management tool on your computer before transferring them to your iPhone. 2.... »»

Updates issue

Corrupted books after updates

Fix: 1. Before updating the app, back up your ebooks to avoid losing them. 2. If a book becomes corrupted, try deleting it and re-downloading it... »»

Search issue

No language filter for books in store

Fix: 1. Use the search function in the store to manually look for books in your preferred language. 2. Check if there are any categories or tags... »»

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

87.0%

Bad experience

8.7%

Neutral

4.2%

~ from our NLP analysis of 6,828 combined software ratings.

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Private Data PocketBook Reader collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Identifiers
- Usage Data
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Contact Info
- Identifiers
- Usage Data
- Diagnostics

Cost of Subscriptions

eBook (class A): $0.99 Electronic book price: $0.99
eBook (class B): $1.99 Electronic book price: $1.99
eBook (class D): $3.99 Electronic book price: $3.99
eBook (class F): $4.99 Electronic book price: $4.99
eBook (class C): $2.99 Electronic book price: $2.99
eBook (class J): $8.99 Electronic book price: $8.99
eBook (class G): $5.99 Electronic book price: $5.99
eBook K: $9.99 Electronic book price: $9.99
eBook (class M): $11.99 Electronic book price: $11.99
eBook (class L): $10.99 Electronic book price: $10.99