A. 1. Look for a 'Help' or 'Contact Us' section within the app, which may provide options for reaching customer service. 2. Check the Michaels website for customer service contact information if the app does not provide it.
B. 1. If you cannot find customer service options in the app, consider using social media platforms to reach out to Michaels for assistance. 2. Keep a record of your inquiries for reference.