fix problems on Michaels Stores [iphone]

—— Run into issues on Michaels Stores? Get help pending when official support gets back to you!

Michaels Stores

Info:

company: Michaels Stores, Inc.

: http://www.michaels.com/customerservice-contactus

: www.michaels.com

Chat with our AI-based Michaels Stores Support

🛠️ Common Michaels Stores Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Michaels Stores freezes frequently

Fix: 1. Close the app completely by double-tapping the home button (or swiping up from the bottom on newer iPhones) and swiping the Michaels app... ⇲

15% of users had this problem

Michaels Stores crashes often

Fix: 1. Check for any available updates for your iPhone's operating system by going to Settings > General > Software Update. Install any updates... ⇲

15% of users had this problem

Loading issue

Slow loading times

Fix: 1. Check your internet connection by trying to load other apps or websites. If your connection is slow, consider switching to Wi-Fi or movin... ⇲

UI issue

Navigation issues

Fix: 1. Familiarize yourself with the app layout by exploring the main menu and categories. 2. If navigation is still problematic, try uninstalli... ⇲

Back button malfunction

Fix: 1. Restart the app by closing it completely and reopening it. This can often resolve temporary glitches. 2. If the back button is still unre... ⇲

Inability to cancel orders easily

Fix: 1. Check the order status in the app; if it is still processing, you may have the option to cancel it directly from the order details. 2. If... ⇲

Difficulties with applying rewards vouchers

Fix: 1. Ensure you are entering the voucher code correctly, as they are often case-sensitive. 2. Check the expiration date of the voucher to ensu... ⇲

Limited product images

Fix: 1. Check if there are options to view additional images by tapping on the product image or looking for a gallery option. 2. If images are li... ⇲

Glitches issue

Glitchy checkout process

Fix: 1. Ensure your app is updated to the latest version to benefit from bug fixes. 2. Clear the app's cache to improve performance during checko... ⇲

Items removed from cart unexpectedly

Fix: 1. Ensure you are logged into your account while shopping, as items may be saved to your account rather than the app's temporary cart. 2. Ch... ⇲

Payments issue

No option to view account balance or payment options

Fix: 1. Navigate to the account settings or payment methods section in the app to see if there are options to view your balance. 2. If this featu... ⇲

Syncing issue

Inconsistent inventory information

Fix: 1. Check the app's settings to ensure location services are enabled, as this can affect inventory accuracy. 2. Refresh the inventory by pull... ⇲

Missing tracking numbers for orders

Fix: 1. Check your email for shipping confirmation, which usually contains tracking information. 2. Refresh the app by pulling down on the order... ⇲

Ads issue

Pop-ups interfere with checkout

Fix: 1. Try disabling notifications for the app by going to Settings > Notifications > Michaels and turning off notifications. 2. If pop-ups are... ⇲

Customization issue

No option to filter out sold-out items

Fix: 1. Use the search function to find specific items and check their availability. 2. If sold-out items are cluttering your search results, con... ⇲

Notifications issue

Repeated alerts about issues

Fix: 1. Check the app's notification settings by going to Settings > Notifications > Michaels and adjust the settings to reduce alerts. 2. Clear... ⇲

Compatibility issue

Michaels Stores does not rotate on iPad

Fix: 1. Check if the rotation lock is enabled on your iPad by swiping down from the top-right corner to access the Control Center and ensuring th... ⇲

Support issue

Inability to access customer service easily

Fix: 1. Look for a 'Help' or 'Contact Us' section within the app, which may provide options for reaching customer service. 2. Check the Michaels... ⇲

Search issue

Inaccurate search results

Fix: 1. Ensure you are using specific keywords when searching for items. Try using the exact product name or category. 2. Clear the app's cache t... ⇲

Screen issue

Michaels Stores does not fit screen properly

Fix: 1. Check for any available updates for the app in the App Store, as developers may have fixed screen resolution issues in newer versions. 2.... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

95.2%

Bad experience

2.6%

Neutral

2.2%

~ from our NLP analysis of 270,688 combined software ratings.

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Private Data Michaels Stores collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Identifiers
Data Linked to You: The following data may be collected and linked to your identity:
- Purchases
- Financial Info
- Location
- Contact Info
- Identifiers
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Identifiers
- Usage Data
- Diagnostics