fix problems on Pegasus [iphone]

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—— Run into issues on Pegasus? Get help pending when official support gets back to you!

Pegasus: Cheap Flight Tickets
Info:
company: Pegasus Hava Tasimaciligi A.S.
: https://www.flypgs.com/en/contact/
: www.flypgs.com
Chat with our AI-based Pegasus Support
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Payments issue

Payment failures with foreign cards

Fix: 1. Verify that your foreign card is enabled for international transactions. Contact your bank to ensure there are no restrictions. 2. Try us... ⇲

Errors during ticket purchase

Fix: 1. Ensure that all your entered information is correct, including dates, passenger details, and payment information. 2. Try clearing the app... ⇲
 
Freezing issue

Pegasus freezes during flight selection

Fix: 1. Close the app completely by double-tapping the home button and swiping up on the Pegasus app. Then reopen it. 2. Clear the app's cache by... ⇲
 
Bugs issue

Misleading luggage information

Fix: 1. Before booking, check the airline's official website for accurate luggage policies, as the app may not always reflect the latest informat... ⇲

Requiring passport information for check-in multiple times

Fix: 1. Check if there is an option to save your passport information in the app settings to avoid re-entering it. 2. If the app does not allow s... ⇲

Inability to reserve multiple tickets with limited baggage

Fix: 1. Check if the app allows you to select multiple tickets in one transaction. If not, consider booking each ticket separately. 2. Review the... ⇲

Lack of clear information on extra charges

Fix: 1. Before finalizing your booking, review all charges listed during the checkout process carefully. 2. If unclear, check the app's FAQ or he... ⇲
 
Support issue

Inability to contact support via email

Fix: 1. Look for alternative contact methods within the app, such as live chat or phone support. Navigate to the 'Help' or 'Support' section in t... ⇲

Poor customer service

Fix: 1. Document your interactions with customer service, including dates and details of your inquiries. This can help you escalate issues if nee... ⇲
 
Notifications issue

Pegasus cancels flights without notification

Fix: 1. Regularly check your booking status in the app under 'My Trips' to stay updated on any changes. 2. Enable push notifications for the app... ⇲
 
Registration issue

Difficulties in registering for points program

Fix: 1. Ensure you are using the correct email and password when attempting to register. 2. If you encounter errors, try clearing the app's cache... ⇲
 
Login issue

No option for email login

Fix: 1. If you have an account, try using the 'Forgot Password' option to reset your login credentials. 2. If you are unable to log in via email,... ⇲
 
Updates issue

Pegasus update issues

Fix: 1. Ensure your iPhone is running the latest version of iOS, as outdated software can cause compatibility issues. Go to Settings > General >... ⇲
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 what users are saying
Good experience
92.1%

Bad experience
4.7%

Neutral
3.2%

~ from our NLP analysis of 10,461 combined software ratings.

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 Private Data Pegasus collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Financial Info
    • Contact Info
    • Identifiers
    • Usage Data
    • Sensitive Info
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Contact Info
    • Search History
    • Identifiers
    • Diagnostics