fix problems on Turkish Airlines [iphone]

—— Run into issues on Turkish Airlines? Get help pending when official support gets back to you!

Turkish Airlines: Book Flights

Info:

company: Turkish Airlines

: https://www.turkishairlines.com/

: turkishairlines.com

Chat with our AI-based Turkish Airlines Support

🛠️ Resolved Issues on iPhone:

—— Does any problem match yours? click to get a solution tailored for you

App crashes frequently

Fix: 1. Update the App: Go to the App Store, search for the Turkish Airlines app, and check if there is an update available. If so, download and... »»

Difficult to log in

Fix: 1. Reset Password: If you're having trouble logging in, try resetting your password. On the login screen, tap 'Forgot Password?' and follow... »»

Security issue

Insecure 6-digit pass codes

Fix: 1. Use Stronger Passwords: If the app allows, opt for a stronger password instead of relying solely on the 6-digit pass code. Combine letter... »»

Support issue

Poor customer service

Fix: 1. Use In-App Support: Check if the app has a support or help section where you can find FAQs or chat with a representative. 2. Utilize Soci... »»

Limited language support from staff

Fix: 1. Use Translation Apps: If you encounter language barriers, use translation apps like Google Translate to communicate effectively. 2. Reque... »»

Unresponsive feedback system

Fix: 1. Try Again Later: If the feedback system is unresponsive, wait a while and try submitting your feedback again later. 2. Use Alternative Fe... »»

UI issue

Clunky user interface

Fix: 1. Familiarize Yourself with the App: Spend some time exploring the app to understand its layout and features. This can help you navigate it... »»

Cannot manage bookings without re-entering ticket number

Fix: 1. Save Your Ticket Number: Keep your ticket number saved in a notes app or document for easy access when managing bookings. 2. Use the App’... »»

Difficult to navigate app

Fix: 1. Explore the App: Spend some time exploring the app to familiarize yourself with its layout and features. 2. Use the Help Section: Look fo... »»

Slow issue

Slow response times

Fix: 1. Check Internet Connection: Ensure you have a stable internet connection. Switch between Wi-Fi and mobile data to see if it improves respo... »»

Downloads issue

Mobile boarding passes often unavailable

Fix: 1. Check App Settings: Ensure that notifications and access to mobile boarding passes are enabled in the app settings. 2. Download Passes Ea... »»

Glitches issue

Glitches with seat selection

Fix: 1. Refresh the App: Close and reopen the app to refresh the seat selection feature. 2. Try Different Times: If the seat selection is glitchy... »»

Compatibility issue

Inability to add flights purchased through external agents

Fix: 1. Manually Enter Flight Details: If you cannot add the flight, manually enter the flight details in the app under 'Manage Bookings'. 2. Kee... »»

Bugs issue

Errors in flight information display

Fix: 1. Refresh the App: Close the app and reopen it to refresh the flight information. 2. Check Official Sources: Cross-check flight information... »»

Frequent operational errors

Fix: 1. Restart the App: Close the app completely and reopen it to see if the operational errors persist. 2. Update the App: Ensure that you are... »»

Updates issue

Lack of timely updates on flights

Fix: 1. Enable Notifications: Make sure that notifications are enabled for the app in your iPhone settings to receive real-time updates. 2. Check... »»

Syncing issue

Inconsistent data synchronization

Fix: 1. Check Internet Connection: Ensure you have a stable internet connection, as poor connectivity can lead to synchronization issues. 2. Refr... »»

Payments issue

Issues with payment processing

Fix: 1. Check Payment Method: Ensure that your payment method is valid and has sufficient funds. Update your payment information if necessary. 2.... »»

Account issue

Problems with adding mileage program

Fix: 1. Check Program Eligibility: Ensure that your mileage program is eligible for integration with the app. Refer to the app’s help section for... »»

Cannot save passenger information

Fix: 1. Check App Permissions: Ensure that the app has permission to access your contacts or any relevant information in your device settings. 2.... »»

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

91.8%

Bad experience

5.7%

Neutral

2.6%

~ from our NLP analysis of 67,352 combined software ratings.

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Private Data Turkish Airlines collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Identifiers
Data Linked to You: The following data may be collected and linked to your identity:
- Identifiers
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Usage Data
- Diagnostics