fix problems on Ethiopian Airlines [iphone]

—— Run into issues on Ethiopian Airlines? Get help pending when official support gets back to you!

Ethiopian Airlines

Info:

company: Ethiopian Airlines

: https://www.ethiopianairlines.com/aa/services/help-and-contact

: www.ethiopianairlines.com

Chat with our AI-based Ethiopian Airlines Support

🛠️ Common Ethiopian Airlines Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Ethiopian Airlines crashes frequently

Fix: 1. Update the App: Go to the App Store, search for Ethiopian Airlines, and check if there is an update available. If so, download and instal... ⇲

Technical issues prevent booking

Fix: 1. Check Internet Connection: Ensure you have a stable internet connection. Switch between Wi-Fi and mobile data to see if the issue persist... ⇲

Bugs issue

Seat selection does not guarantee actual seat

Fix: 1. Confirm Seat Assignment: After selecting your seat, check your booking confirmation email or the app's booking summary to verify your sea... ⇲

Inconsistent check-in process

Fix: 1. Check for Updates: Ensure the app is updated to the latest version as updates may fix bugs related to the check-in process. 2. Try Manual... ⇲

Limited functionality for frequent flyer programs

Fix: 1. Check App Updates: Ensure you have the latest version of the app, as updates may improve functionality. 2. Use the Website: For full acce... ⇲

Frequent error messages

Fix: 1. Restart the App: Close the app completely and reopen it to clear any temporary errors. 2. Clear App Cache: Go to Settings > General > iPh... ⇲

Unexplained seat changes

Fix: 1. Check for Notifications: Look for any notifications from Ethiopian Airlines regarding seat changes, which may be sent via email or throug... ⇲

Inability to use Sheba miles effectively

Fix: 1. Check Program Terms: Review the terms of the Sheba miles program to understand how to use them effectively within the app. 2. Use the Web... ⇲

Ethiopian Airlines fails to show flight changes

Fix: 1. Refresh the App: Close the app and reopen it to refresh the data and check for any flight changes. 2. Check Email Notifications: Look for... ⇲

Ethiopian Airlines is not reliable for managing bookings

Fix: 1. Use the Website: If the app is unreliable, consider managing your bookings through the Ethiopian Airlines website for a more stable exper... ⇲

Slow issue

Slow loading times

Fix: 1. Clear App Cache: Go to Settings > General > iPhone Storage > Ethiopian Airlines. Tap 'Offload App' to clear the cache. Reinstall the app... ⇲

UI issue

Unable to view upcoming trips

Fix: 1. Log Out and Log Back In: Sometimes, logging out of your account and logging back in can refresh your trip information. 2. Check Account S... ⇲

Red button design is uncomfortable

Fix: 1. Provide Feedback: While you cannot contact developers, consider providing feedback through the app's feedback feature to express your con... ⇲

Ethiopian Airlines is not user-friendly

Fix: 1. Explore Tutorials: Look for any tutorials or guides within the app that can help you navigate its features more effectively. 2. Familiari... ⇲

Payments issue

Payment issues with certain cards

Fix: 1. Check Card Details: Ensure that the card details entered are correct, including the card number, expiration date, and CVV. 2. Use a Diffe... ⇲

Syncing issue

Ethiopian Airlines does not reflect bookings made on other devices

Fix: 1. Sync Your Account: Log out of the app and log back in to refresh your account data and sync bookings across devices. 2. Check Email Confi... ⇲

Support issue

Poor customer service response

Fix: 1. Use In-App Messaging: If available, use the in-app messaging feature for quicker responses. 2. Be Clear and Concise: When reaching out, p... ⇲

Updates issue

Ethiopian Airlines fails to update boarding passes

Fix: 1. Refresh the App: Close the app and reopen it to refresh the data and check for updated boarding passes. 2. Check Email: If the app fails,... ⇲

Account issue

Difficult account verification process

Fix: 1. Double-Check Information: Ensure that all information entered during the verification process is accurate and matches your identification... ⇲

Compatibility issue

Ethiopian Airlines does not work for connecting flights

Fix: 1. Check Flight Details: Ensure that your connecting flights are booked under the same reservation to be visible in the app. 2. Use the Webs... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

93.6%

Bad experience

4.1%

Neutral

2.3%

~ from our NLP analysis of 11,189 combined software ratings.

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Private Data Ethiopian Airlines collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Identifiers
Data Linked to You: The following data may be collected and linked to your identity:
- Contact Info
- Identifiers
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Location
- Contact Info
- Diagnostics