fix problems on SunExpress [iphone]

​

—— Run into issues on SunExpress? Get help pending when official support gets back to you!

SunExpress
Info:
company: Güneş Ekspres Havacılık A.Ş. (SunExpress)
: https://www.sunexpress.com/en/company/get-in-touch/contact/
: www.sunexpress.com
Chat with our AI-based SunExpress Support
   Hello! How can I assist you?  

characters left:
 
Account issue

Confirmation number not working

Fix: 1. Verify that you are entering the confirmation number correctly, including any letters and numbers. 2. Check if the confirmation number i... ⇲

E-ticket number not working

Fix: 1. Confirm that you are entering the e-ticket number correctly. 2. Check if the e-ticket number is still valid and corresponds to your flig... ⇲

SunExpress does not display booking when logged in

Fix: 1. Log out of the app and log back in to refresh your session. 2. Clear the app's cache by going to your iPhone settings, selecting the app... ⇲
 
UI issue

Cannot pick seat during check-in

Fix: 1. Ensure that your flight allows seat selection during online check-in. Some airlines may restrict this option. 2. Try refreshing the app... ⇲

No entry field for country of residence

Fix: 1. Check if there are any settings in the app that allow you to update your profile or personal information. 2. If the app does not provide... ⇲

Different booking codes not stated

Fix: 1. Check the airline's website or your booking confirmation email for detailed information on booking codes. 2. If you have multiple bookin... ⇲
 
Updates issue

SunExpress stopped working after update

Fix: 1. Restart your iPhone to clear any temporary glitches caused by the update. 2. Check for any additional updates for the app in the App Sto... ⇲
 
Support issue

No feedback on social media

Fix: 1. Check the official social media pages of the airline for any updates or announcements. 2. Engage with the posts or send a direct message... ⇲

No customer support available

Fix: 1. Check the app for any help or FAQ sections that may provide answers to common issues. 2. Look for alternative contact methods such as em... ⇲

No wheelchair assistance provided

Fix: 1. Ensure that you request wheelchair assistance at the time of booking or as soon as possible through the app or website. 2. If you have a... ⇲
 
Security issue

SunExpress claims user is a robot

Fix: 1. Ensure that you are not using a VPN or proxy that may trigger security measures. 2. Clear the app's cache and data to reset any stored i... ⇲
 
Loading issue

Check-in screen takes too long to load

Fix: 1. Ensure you have a strong and stable internet connection. Switch between Wi-Fi and mobile data to see if it improves loading times. 2. Cl... ⇲
 
Bugs issue

Multiple error messages across platforms

Fix: 1. Ensure that you are using the latest version of the app. Check for updates in the App Store. 2. Clear the app's cache and data to remove... ⇲

Missed connecting flights

Fix: 1. Always allow sufficient layover time when booking connecting flights. 2. If you miss a connection, immediately check with the airline's... ⇲
 
Slow issue

Frequent delays

Fix: 1. Check the flight status feature in the app to stay updated on any delays. 2. Ensure you arrive at the airport early to accommodate any u... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Bad experience
82.6%

Good experience
13.0%

Neutral
4.3%

~ from our NLP analysis of 23 combined software ratings.

 Switch to these Alternatives:
AJet - Cheap Flight Ticket
Pegasus: Cheap Flight Tickets
obilet: Otel Uçak Otobüs Araç
Corendon Airlines Book Flight
E-Bilet
ENUYGUN: Uçak Otel Otobüs Araç
Ucuzabilet - Flight Tickets
Museums of Türkiye - Official
Etstur - Otel Ara, Uçak Bileti
Otelz - 21.000+ Türkiye Hotels

 Private Data SunExpress collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Location
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Financial Info
    • Contact Info
    • Identifiers
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Contact Info
    • Search History
    • Identifiers
    • Usage Data
    • Diagnostics