Fix FreeStyle Libre 3 errors on iphone

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23 problems reported in the past 24 hours

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Network
App loses signal frequently

🛠️ Ensure that your phone's Bluetooth is turned on and functioning properly. Go to Settings > Bluetooth... show fix »
App disconnects if phone is not within 10-15 feet

🛠️ Try to keep your phone within the recommended distance from the sensor. If you need to move further... show fix »
 
Customization
No option to customize alarm volume

🛠️ Adjust the overall volume settings on your iPhone. Go to Settings > Sounds & Haptics and adjust the... show fix »
No option to preview alert sounds

🛠️ Check the app settings for any sound options. If there is no preview option, you may need to test th... show fix »
App is generic and lacks advanced features

🛠️ Explore other diabetes management apps that may offer more advanced features and see if they can int... show fix »
 
Notifications
No vibration alerts available

🛠️ Check your iPhone's settings to ensure that vibration is enabled. Go to Settings > Sounds & Haptics... show fix »
 
Data
Limited historical data access

🛠️ Regularly export your data from the app to a CSV file or another format if the app allows it. This w... show fix »
App lacks detailed data points

🛠️ Regularly document your glucose readings in a separate journal or spreadsheet to track detailed data... show fix »
 
UI
No detailed view of glucose graph

🛠️ Check if there are any settings within the app that allow you to change the view of the glucose grap... show fix »
Graph cannot be zoomed in

🛠️ Check if there are any pinch-to-zoom gestures supported in the app. If not, look for any settings th... show fix »
No way to scroll back through numbers

🛠️ Check if the app has a history or log feature that allows you to view past readings. If not, conside... show fix »
 
Settings
Inability to silence critical low alarms

🛠️ Check the app settings for any options related to alarm management. If there is no option to silence... show fix »
 
Functionality
App does not allow for instant glucose read

🛠️ Ensure that your sensor is properly calibrated and functioning. If you are having issues, try restar... show fix »
No adhesive patch for sensor

🛠️ Consider purchasing third-party adhesive patches that are compatible with the FreeStyle Libre sensor... show fix »
App does not capture specific blood sugar levels automatically

🛠️ Ensure that your sensor is functioning correctly and is properly calibrated. If it is not capturing... show fix »
No option for a separate reader

🛠️ If you prefer a separate reader, consider purchasing a compatible device that can read the FreeStyle... show fix »
 
Screen
App requires constant screen activation

🛠️ Adjust your iPhone's auto-lock settings to a longer duration. Go to Settings > Display & Brightness... show fix »
 
Bugs
High failure rate of sensors

🛠️ Ensure that you are following the manufacturer's instructions for sensor application and care. Prope... show fix »
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 Contact Support
Developer:
Abbott Labs
Email:
  https://www.freestyle.abbott/
Terms/Privacy:
⚔️ https://www.diabetescare.abbott/privacy-policy/freestyle-librelink.html
 Switch to these Alternatives:
LibreLinkUp
Dexcom G7
Dexcom Clarity
Dexcom G6
OneTouch Reveal® app
mySugr - Diabetes Tracker Log
Glucose Blood Sugar Tracker
Livongo
Nutrisense: Glucose Monitoring
CONTOUR DIABETES app (US)

 Private Data FreeStyle Libre 3 collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Health & Fitness
    • Contact Info
    • User Content
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Identifiers
    • Usage Data
    • Diagnostics

 Breakdown of Software Ratings
Negative experience
61.3%

Positive experience
22.4%

Neutral
16.2%

~ from our NLP analysis of 2,584 combined software ratings.