fix problems on MyPostcard Postcard App [iphone]

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—— Run into issues on MyPostcard Postcard App? Get help pending when official support gets back to you!

MyPostcard Postcard App
Info:
company: mypostcard.com GmbH
: https://www.mypostcard.com/en/faq
: www.mypostcard.com
Chat with our AI-based MyPostcard Postcard App Support
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Permissions issue

Difficulties accessing photos

Fix: 1. Check Permissions: Go to Settings > Privacy > Photos, and ensure MyPostcard has permission to access your photos. If not, toggle it on. 2... ⇲
 
Messages issue

Undelivered postcards

Fix: 1. Verify Address: Double-check the recipient's address you entered in the app. Ensure there are no typos or missing information. 2. Check P... ⇲
 
UI issue

Confusing checkout process

Fix: 1. Follow On-Screen Prompts: Pay close attention to the prompts during checkout. They often guide you through the process step-by-step. 2. R... ⇲

Text limit not indicated during writing

Fix: 1. Keep It Concise: As a workaround, try to keep your messages short and sweet. You can draft your message in a notes app first to ensure it... ⇲

Inability to view previous orders easily

Fix: 1. Check Order History: Look for an 'Order History' or 'My Orders' section in the app or website where you can view past orders. 2. Save Con... ⇲
 
Settings issue

Limited shipping options

Fix: 1. Check Shipping Settings: In the app, go to settings or checkout options to see if there are any additional shipping methods available tha... ⇲
 
Bugs issue

Inconsistent print quality

Fix: 1. Use High-Resolution Images: Ensure that the images you upload are of high resolution. Low-quality images can lead to poor print results.... ⇲
 
Features issue

No tracking for sent postcards

Fix: 1. Keep Confirmation Emails: After sending a postcard, keep the confirmation email as it may contain details about your order. 2. Contact Su... ⇲

No expedited shipping option

Fix: 1. Plan Ahead: If expedited shipping is not available, consider sending postcards well in advance of when you need them to ensure timely del... ⇲
 
Learning issue

Learning curve for website usage

Fix: 1. Explore Tutorials: Look for any tutorials or guides within the app or on the website that can help you understand how to navigate it bett... ⇲
 
Glitches issue

Glitches in feedback system

Fix: 1. Clear App Cache: Go to Settings > General > iPhone Storage, find MyPostcard, and tap on it. If there’s an option to 'Offload App', do tha... ⇲
 
Payments issue

Issues with credit refunds

Fix: 1. Keep Documentation: Always keep receipts and confirmation emails for your transactions. This will help when requesting a refund. 2. Follo... ⇲
 
Loading issue

Delayed delivery times

Fix: 1. Check Shipping Times: Review the estimated delivery times provided during checkout to set realistic expectations. 2. Plan Ahead: If you k... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
93.6%

Bad experience
4.3%

Neutral
2.0%

~ from our NLP analysis of 6,004 combined software ratings.

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 Private Data MyPostcard Postcard App collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. MyPostcard PLUS : $8.99 Exclusive features for individual card design
  2. MyPostcard PLUS: $9.99 Exclusive features for individual card design
  3. MyPostcard PLUS: $9.99 Exclusive features for individual card design
  4. MyPostcard PLUS: $8.99 Exclusive features for individual card design
  5. MyPostcard PLUS : $3.99 Exclusive features for individual card design
  6. MyPostcard PLUS : $1.99 Exclusive features for individual card design
  7. MyPostcard PLUS : $8.99 Exclusive features for individual card design