—— Run into issues on Gopuff? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: 1. Update the App: Go to the App Store, search for Gopuff, and check if there is an update available. If so, tap 'Update' to install the lat... ⇲
Fix: 1. Check Payment Method: Ensure that your payment method is valid and has sufficient funds. Go to Settings > Wallet & Apple Pay to verify yo... ⇲
Fix: 1. Check Delivery Window: When placing an order, review the estimated delivery time provided by the app. If it seems unusually long, conside... ⇲
Fix: 1. Provide Clear Delivery Instructions: When placing your order, use the delivery instructions field to specify where you would like the dri... ⇲
Fix: 1. Refresh the App: Close and reopen the app to refresh the tracking information, as it may not update in real-time. 2. Check Notifications:... ⇲
Fix: 1. Specify Delivery Instructions: When ordering frozen items, specify in the delivery instructions that they should be handled with care to... ⇲
Fix: 1. Review ID Requirements: Before placing an order that requires ID verification, check the app for any specific ID requirements to ensure y... ⇲
Fix: 1. Use In-App Support: Access the help section in the Gopuff app to find FAQs or submit a support request. This may provide quicker response... ⇲
Fix: 1. Provide Feedback: After your delivery, use the app to rate your driver and provide feedback on your experience. This can help improve ser... ⇲
Fix: 1. Use In-App Support: Access the help section in the Gopuff app for FAQs or to submit a support request, which may be quicker than other me... ⇲
Fix: 1. Specify Contactless Delivery: When placing your order, use the delivery instructions to request contactless delivery, such as leaving the... ⇲
Fix: 1. Review Order Before Checkout: Always double-check your cart before finalizing your order to ensure everything is correct, as changes cann... ⇲
Fix: 1. Refresh the App: Close and reopen the app to refresh the inventory. This may help in displaying the most current stock status. 2. Check B... ⇲
Fix: 1. Look for Promotions: Check the app for any ongoing promotions or discounts that may apply to your order, which can help offset delivery f... ⇲
Fix: 1. Add Payment Methods: Go to your account settings in the app and add any additional payment methods that may be accepted, such as PayPal o... ⇲
Fix: 1. Check Refund Policy: Review Gopuff's refund policy in the app or on their website to understand the expected timeline for refunds. 2. Doc... ⇲
Fix: 1. Check Local Regulations: Be aware that alcohol delivery availability can vary by location due to local laws. Check the app for any update... ⇲
Fix: 1. Reset Password: If you are having trouble accessing your account, use the 'Forgot Password' feature on the login screen to reset your pas... ⇲
Fix: 1. Skip Subscription Offers: If you are prompted to subscribe during checkout, look for an option to skip or decline the offer to proceed wi... ⇲
Fix: 1. Enable VoiceOver: Go to Settings > Accessibility > VoiceOver and ensure it is turned on. This may help improve the app's compatibility wi... ⇲