fix problems on Zapp [iphone]

—— Run into issues on Zapp? Get help pending when official support gets back to you!

Zapp – 24/7 Drinks & Groceries

Info:

company: Zapp - Convenience Delivery

: https://zappsupport.zendesk.com/hc/en-gb

: justzapp.com

Chat with our AI-based Zapp Support

🛠️ Common Zapp Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Zapp crashes frequently

Fix: 1. Update the App: Go to the App Store, search for Zapp, and check if there is an update available. If so, tap 'Update' to install the lates... ⇲

Incorrect deliveries

Fix: 1. Double-check Your Order: Before finalizing your order, review the items in your cart to ensure everything is correct. 2. Contact Support:... ⇲

Bugs issue

Items forgotten in orders

Fix: 1. Review Your Order Confirmation: After placing your order, check the confirmation email or in-app notification to ensure all items are lis... ⇲

Address recognition issues

Fix: 1. Verify Your Address: Go to your account settings in the app and ensure that your address is entered correctly, including any apartment or... ⇲

Not a 24/7 service

Fix: 1. Check Operating Hours: Review the app or website for the specific operating hours of Zapp in your area. 2. Plan Orders Accordingly: If yo... ⇲

High frequency of delivery errors

Fix: 1. Confirm Order Details: Always double-check your order before finalizing it to minimize errors. 2. Report Errors Promptly: If you receive... ⇲

Compatibility issue

Limited availability in certain areas

Fix: 1. Check Service Area: Before placing an order, check the app for a list of service areas or use the app’s location feature to see if your a... ⇲

Slow issue

Inconsistent delivery times

Fix: 1. Track Your Order: Use the app’s tracking feature to monitor your order status and estimated delivery time. 2. Allow Extra Time: When plac... ⇲

Ads issue

Intrusive advertising

Fix: 1. Check App Settings: Look for any settings within the app that allow you to manage notifications or advertising preferences. 2. Provide Fe... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

94.0%

Bad experience

5.8%

Neutral

0.3%

~ from our NLP analysis of 364 combined software ratings.

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Private Data Zapp collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Identifiers
Data Linked to You: The following data may be collected and linked to your identity:
- Location
- Contact Info
- Identifiers
- Usage Data
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Contact Info
- Diagnostics