fix problems on SIXT Rent, Share, Ride & Plus [iphone]

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—— Run into issues on SIXT Rent, Share, Ride & Plus? Get help pending when official support gets back to you!

SIXT rent, share, ride & plus
Info:
company: Sixt
: https://www.sixt.com/app/
: www.sixt.com
Chat with our AI-based SIXT rent, share, ride & plus Support
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Bugs issue

Inaccurate booking dates

Fix: 1. Double-check the dates you are entering during the booking process. Ensure you are selecting the correct start and end dates. 2. After en... ⇲

SIXT rent, share, ride & plus fails to provide confirmation of changes

Fix: 1. After making changes, check your email for confirmation. If you do not receive one, check your spam folder. 2. Take screenshots of any ch... ⇲

Frequent app errors during transactions

Fix: 1. Ensure your app is updated to the latest version. Go to the App Store and check for updates. 2. Clear the app's cache by offloading it in... ⇲
 
Payments issue

High fees for reservation changes

Fix: 1. Review the terms and conditions regarding reservation changes before booking. This can help you understand potential fees. 2. If you need... ⇲

Confusing pricing structure

Fix: 1. Before booking, review the pricing details carefully, including any additional fees or taxes. 2. Use the app's help section to understand... ⇲
 
Support issue

Customer service unresponsive

Fix: 1. Use the in-app chat feature if available, as it may provide quicker responses than email. 2. Check the app for any FAQs or help sections... ⇲

Inconsistent information from customer support

Fix: 1. Keep a record of all communications with customer support, including dates, times, and names of representatives. 2. If you receive confli... ⇲

Delayed response times from customer service

Fix: 1. Use the in-app chat feature for potentially quicker responses. 2. If you are emailing, ensure your inquiry is clear and concise to facili... ⇲

Limited support for troubleshooting issues

Fix: 1. Check the app's help section for troubleshooting guides or FAQs that may address your issue. 2. Search online for user forums or communit... ⇲
 
Registration issue

Errors during registration for services

Fix: 1. Ensure you are entering all required information correctly, including email, phone number, and payment details. 2. Check for any error me... ⇲
 
Customization issue

Limited functionality for modifying reservations

Fix: 1. Review the app's reservation management section to understand what modifications are allowed. 2. If you need to make a change that the ap... ⇲

No option to edit existing reservations

Fix: 1. Review the app's reservation management section to see if there are any options for editing. 2. If editing is not available, consider can... ⇲

Inability to cancel reservations easily

Fix: 1. Review the cancellation policy in the app before booking to understand the process. 2. If cancellation is not straightforward, check the... ⇲
 
Updates issue

Lack of real-time updates on vehicle availability

Fix: 1. Refresh the app regularly to check for updates on vehicle availability. 2. If you are looking for a specific vehicle, consider calling th... ⇲
 
Messages issue

SIXT rent, share, ride & plus does not allow direct communication with rental locations

Fix: 1. Use the app to find the contact information for the rental location and call them directly. 2. Check if the app has a feature to send mes... ⇲

No clear communication regarding additional charges

Fix: 1. Before booking, carefully review the pricing breakdown to identify any potential additional charges. 2. If you notice unexpected charges,... ⇲
 
UI issue

Poor user interface design

Fix: 1. Familiarize yourself with the layout and features of the app. Spend time exploring each section to improve your comfort level. 2. Use the... ⇲
 
Privacy issue

Inadequate information on rental policies

Fix: 1. Review the rental policies section in the app before booking to familiarize yourself with the terms. 2. If you have specific questions, c... ⇲
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 what users are saying
Good experience
98.3%

Bad experience
0.9%

Neutral
0.8%

~ from our NLP analysis of 60,629 combined software ratings.

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 Private Data SIXT rent, share, ride & plus collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Financial Info
    • Location
    • Contact Info
    • User Content
    • Search History
    • Identifiers
    • Usage Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Usage Data
    • Diagnostics