fix problems on Rentalcars.com Car Rental App [iphone]

—— Run into issues on Rentalcars.com Car Rental App? Get help pending when official support gets back to you!

Rentalcars.com Car rental App

Info:

company: Booking.com Transport Limited

: https://www.rentalcars.com/us/help

Chat with our AI-based Rentalcars.com Car rental App Support

🛠️ Resolved Issues on iPhone:

—— Does any problem match yours? click to get a solution tailored for you

Inconsistent availability of cars

Fix: Check the app frequently for updates on car availability, as inventory can change rapidly. Consider using the 'search nearby' feature to fin... »»

Poor customer service response

Fix: Utilize the in-app chat feature for quicker responses, as it may be prioritized over email inquiries. Be clear and concise in your questions... »»

Payments issue

Hidden fees not disclosed

Fix: Before finalizing your booking, carefully review the breakdown of costs provided in the app. Look for any additional fees listed under 'term... »»

Complicated refund process

Fix: Familiarize yourself with the refund policy outlined in the app under 'Terms and Conditions'. Follow the specified steps for requesting a re... »»

Incorrect currency conversions

Fix: Manually check the current exchange rate using a reliable currency converter app or website to ensure you understand the costs in your local... »»

Problems with payment processing

Fix: Ensure that your payment method is valid and has sufficient funds. Check for any restrictions on your card that may prevent online transacti... »»

Settings issue

Difficulties in modifying bookings

Fix: To modify a booking, navigate to the 'My Bookings' section in the app. Select the booking you wish to change and look for the 'Modify' optio... »»

Unclear cancellation policies

Fix: Review the cancellation policy in the app under 'Terms and Conditions' before booking. Make sure to understand the time frames and any fees... »»

Lack of detailed location information

Fix: Use the map feature in the app to get directions to the rental location. If the information is still unclear, search for the location on Goo... »»

Crashes issue

App crashes or freezes

Fix: Ensure that your app is updated to the latest version by checking the App Store for updates. If the app continues to crash, try uninstalling... »»

Bugs issue

Inaccurate reservation details

Fix: Double-check your reservation details in the app immediately after booking. If you notice discrepancies, take a screenshot and contact custo... »»

Updates issue

Lack of real-time updates

Fix: Enable push notifications for the app to receive real-time updates about your booking status and any changes that may occur. OR Regularly... »»

Unreliable inventory updates

Fix: Check the app frequently for the most current inventory updates, as availability can change rapidly. Consider booking as soon as you find a... »»

Permissions issue

Limited access to rental vouchers

Fix: Check the 'My Vouchers' section in the app to see if your vouchers are listed there. If not, ensure you are logged into the correct account... »»

UI issue

Confusing user interface

Fix: Take a moment to explore the app's layout and familiarize yourself with its features. Use the help section for guidance on navigating the ap... »»

Loading issue

Delayed shuttle services

Fix: Contact the rental location directly via phone to inquire about shuttle service times and any potential delays. This can provide you with th... »»

Support issue

No follow-up on customer issues

Fix: Keep a record of your inquiries and responses from customer service. If you do not receive a follow-up, consider resending your original mes... »»

Difficulty in reaching customer support

Fix: Use the in-app chat feature for immediate assistance, as it may connect you to a representative faster than email or phone support. OR Ch... »»

Ads issue

Misleading advertising of car categories

Fix: Before booking, read the detailed descriptions of car categories provided in the app to ensure you understand what is included in each categ... »»

Syncing issue

Issues with app and website synchronization

Fix: Log out of the app and then log back in to refresh your session, which may help synchronize your data between the app and website. OR Cle... »»

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

94.0%

Bad experience

3.4%

Neutral

2.5%

~ from our NLP analysis of 32,192 combined software ratings.

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Private Data Rentalcars.com Car rental App collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Identifiers
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Location
- Identifiers