fix problems on MY MAPCO [iphone]

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—— Run into issues on MY MAPCO? Get help pending when official support gets back to you!

MY MAPCO
Info:
company: MAPCO Express, Inc.
: https://support.rovertown.com/?typeA3=MAPCO
: mapcorewards.myguestaccount.com
Chat with our AI-based MY MAPCO Support
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Freezing issue

MY MAPCO freezes during login

Fix: Force close the app by swiping up from the bottom of the screen (or double-clicking the home button) and swiping MY MAPCO off the screen. Th... ⇲
 
Payments issue

Inability to use Apple Pay or credit cards

Fix: Check if your Apple Pay is set up correctly. Go to Settings > Wallet & Apple Pay and ensure your cards are added and that Apple Pay is enabl... ⇲

Limited payment options available

Fix: Check the app settings to see if there are options to add more payment methods. If not, consider using a different payment method that is ac... ⇲
 
Bugs issue

Rewards points often do not show up

Fix: Log out of the app and log back in to refresh your account data. This can sometimes trigger the app to update your rewards points balance.... ⇲

Discounts at the pump do not match offers

Fix: Before fueling, confirm the discount details in the app and compare them with the pump display. If there is a discrepancy, take a photo of t... ⇲

Difficulties in redeeming rewards

Fix: Ensure you are following the correct steps to redeem rewards as outlined in the app. Look for a 'Redeem Rewards' section and follow the prom... ⇲

Inability to activate pump via app

Fix: Ensure that your location services are enabled for the app. Go to Settings > Privacy > Location Services and make sure MY MAPCO is set to 'W... ⇲
 
Battery issue

Background app usage drains battery

Fix: Limit background app refresh by going to Settings > General > Background App Refresh and turning it off for MY MAPCO. This will help conserv... ⇲
 
Updates issue

Inconsistent functionality after updates

Fix: After an update, try clearing the app's cache by uninstalling and reinstalling the app. This can help resolve any lingering issues from the... ⇲
 
Login issue

MY MAPCO does not remember login credentials

Fix: Check if the app has a 'Remember Me' or 'Keep me logged in' option during login. Make sure this is selected before logging in. OR If the... ⇲

Issues with account registration and login

Fix: Double-check that you are entering the correct email and password. If you forgot your password, use the 'Forgot Password' feature to reset i... ⇲
 
Support issue

Long wait times for customer support

Fix: Utilize the app's FAQ or help section to find answers to common questions, which may save you time instead of waiting for support. OR If... ⇲
 
Search issue

Lack of information on diesel and DEF availability

Fix: Check the app for a 'Fuel Types' or 'Station Information' section that may provide details on available fuel types at specific locations.... ⇲
 
UI issue

MY MAPCO design changes negatively impact user experience

Fix: Explore the app settings to see if there are options to customize the interface or revert to a previous layout, if available. OR Familiar... ⇲
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 what users are saying
Good experience
88.2%

Bad experience
5.9%

Neutral
5.9%

~ from our NLP analysis of 17 combined software ratings.

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 Private Data MY MAPCO collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Financial Info
    • Contact Info
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Diagnostics