fix problems on Routely V1 [iphone]

—— Run into issues on Routely V1? Get help pending when official support gets back to you!

Routely V1

Info:

company: ARITY, LLC

: https://www.arity.com/route-report-info

Chat with our AI-based Routely V1 Support

🛠️ Resolved Issues on iPhone:

—— Does any problem match yours? click to get a solution tailored for you

Inaccurate speed limit data

Fix: Check for app updates regularly, as developers often release patches that improve data accuracy. Go to the App Store, search for Routely V1,... »»

Excessive braking events recorded incorrectly

Fix: Adjust the sensitivity settings in the app if available. Look for a 'Driving Behavior' or 'Sensitivity' section in the app settings and modi... »»

Privacy issue

Distracted driving penalties for non-driving phone use

Fix: Review the app's settings to see if there is an option to exclude certain phone activities from being flagged as distracted driving. If not,... »»

Invasive privacy concerns

Fix: Review the app's privacy settings and adjust them to limit data sharing. Go to Settings > Privacy and adjust permissions for Routely V1. O... »»

Battery issue

Battery drain issues

Fix: Reduce the app's background activity by going to your iPhone's Settings > General > Background App Refresh and turning it off for Routely V1... »»

App requires constant running

Fix: Check the app settings for any options to reduce the frequency of updates or notifications, which may allow you to close the app without los... »»

Support issue

Inability to report inaccuracies

Fix: Keep a personal log of inaccuracies and consider using alternative apps that allow reporting. This can help you track issues until a feature... »»

Bugs issue

Time of day penalties for unavoidable driving times

Fix: Document your driving times and conditions to present a case for your driving habits. This can help you understand patterns and adjust your... »»

No differentiation between driver and passenger

Fix: Manually track your role (driver or passenger) and adjust your driving logs accordingly. This can help you understand how the app is recordi... »»

Incorrectly flags speeding during normal driving

Fix: Review the speed limits in the app settings and compare them with real-time navigation apps to identify discrepancies. OR Keep a record o... »»

Poor handling of highway exit speed expectations

Fix: Familiarize yourself with highway exit speeds by consulting local traffic regulations or using a reliable navigation app for guidance. OR... »»

Unfair penalties for driving during rush hour

Fix: Document your driving times and conditions to understand when penalties occur and adjust your driving schedule if possible. OR Consider u... »»

Inaccurate mileage tracking for passengers

Fix: Keep a manual log of passenger trips to compare with the app's data and identify discrepancies. OR Use a different app specifically desig... »»

Inconsistent event recording

Fix: Regularly check the app for updates that may address event recording issues, as developers often release fixes for bugs. OR Keep a manual... »»

Slow issue

Slow trip updates

Fix: Ensure that your iPhone's location services are set to 'Always' for Routely V1. Go to Settings > Privacy > Location Services and select Rout... »»

Glitches issue

Glitches affecting driving streaks

Fix: Log out and log back into the app to reset your session, which may resolve temporary glitches affecting your driving streaks. OR Clear th... »»

Updates issue

Lack of real-time speed limit updates

Fix: Use a secondary navigation app that provides real-time speed limit updates alongside Routely V1 for more accurate information. OR Check f... »»

No option to log in as a driver before trips

Fix: Check the app for any pre-trip settings or options that allow you to set your role before starting a trip. OR Create a habit of logging y... »»

UI issue

Frustrating user interface

Fix: Explore the app's settings and help sections to familiarize yourself with its features, which may improve your experience. OR Consider pr... »»

Compatibility issue

No hands-free functionality for Siri

Fix: Check if there are any settings in Routely V1 that allow for voice commands or integration with Siri. If not, consider using Siri for other... »»

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

73.4%

Bad experience

20.6%

Neutral

6.0%

~ from our NLP analysis of 1,058 combined software ratings.

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Private Data Routely V1 collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Health & Fitness
- Location
- Identifiers
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Diagnostics