fix problems on Roadie Driver [iphone]

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—— Run into issues on Roadie Driver? Get help pending when official support gets back to you!

Roadie Driver
Info:
company: Roadie Inc
: https://support.roadie.com
: www.roadie.com
Chat with our AI-based Roadie Driver Support
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Freezing issue

Roadie Driver frequently freezes or lags

Fix: Close other apps running in the background to free up memory. Double-tap the home button (or swipe up from the bottom on newer iPhones) and... ⇲
 
Support issue

Difficulties in contacting customer support

Fix: Look for an in-app help or support section that may provide FAQs or a direct contact method. This is often found in the settings or profile... ⇲

Delayed responses from support

Fix: Document your inquiries and follow up after a reasonable time if you haven't received a response. This can help keep your request on their r... ⇲

Poor communication from support team

Fix: Be clear and concise in your communication with support, providing all necessary details to help them assist you better. OR Use the in-ap... ⇲

Limited options for contacting support

Fix: Explore all sections of the app for any hidden support options, such as FAQs or chat features that may not be immediately visible. OR Che... ⇲
 
Bugs issue

Incorrect pickup and delivery addresses

Fix: Double-check the addresses entered before accepting a gig. If you notice an error, contact the gig poster immediately to clarify the correct... ⇲

Inaccurate item dimensions

Fix: Verify item dimensions with the gig poster before accepting the gig to avoid misunderstandings later. OR If you notice inaccuracies after... ⇲

Frequent rejection of gig offers despite high ratings

Fix: Review the gig requirements carefully to ensure you meet all criteria before applying, as this may reduce rejections. OR Consider reachin... ⇲

Unclear gig requirements leading to misunderstandings

Fix: Before accepting a gig, ask the gig poster for clarification on any unclear requirements to ensure you fully understand what is expected.... ⇲
 
Payments issue

Low pay for long-distance gigs

Fix: Consider negotiating the pay with the gig poster if the app allows for communication before accepting the gig. OR Evaluate the distance a... ⇲

Confusing pay structure

Fix: Review the app's help section or FAQs for explanations on the pay structure. This may clarify how payments are calculated. OR Keep a pers... ⇲

Lack of reimbursement for mileage

Fix: Keep a personal log of your mileage for each gig and consider discussing reimbursement options with the gig poster before accepting. OR R... ⇲

Inconvenience fees are too low

Fix: Evaluate the inconvenience fees and consider discussing them with the gig poster before accepting the gig to negotiate a better rate. OR... ⇲
 
UI issue

Inability to see order details after approval

Fix: Try logging out and back into the app to refresh your session, which may restore access to order details. OR Check if there is a 'My Gigs... ⇲

Roadie Driver defaults to showing entire map instead of current location

Fix: Manually set your current location by tapping on the location icon in the app to center the map on your current position. OR Check your l... ⇲
 
Availability issue

Limited availability of gigs in certain areas

Fix: Expand your search radius in the app settings if possible, to see if more gigs are available further away. OR Consider adjusting your ava... ⇲
 
Account issue

Account access issues

Fix: Reset your password by using the 'Forgot Password' option on the login screen to regain access to your account. OR Ensure that your app i... ⇲

Account closures without clear reasons

Fix: Review the app's terms of service to ensure compliance and avoid actions that may lead to account closure. OR Keep a record of your activ... ⇲
 
Crashes issue

Issues with app crashing during use

Fix: Ensure your iPhone's operating system is up to date by going to Settings > General > Software Update and installing any available updates.... ⇲
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 what users are saying
Good experience
91.4%

Bad experience
5.5%

Neutral
3.2%

~ from our NLP analysis of 77,428 combined software ratings.

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 Private Data Roadie Driver collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Financial Info
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics