fix problems on BPme [iphone]

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—— Run into issues on BPme? Get help pending when official support gets back to you!

BPme: BP & Amoco Gas Rewards
Info:
company: BP North America
: https://bp.com/bpmefaq
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Glitches issue
Inconsistent functionality at different stations

Fix: 1. Check for app updates: Open the App Store, tap on your profile icon, and scroll to see if BPme has an update available. Keeping the app u... »»
 
Payments issue
Errors when trying to connect to payment method

Fix: 1. Re-enter payment information: Open the BPme app, go to your account settings, and delete the existing payment method. Then, re-add your p... »»
Technical issues prevent payment

Fix: 1. Check your payment method: Ensure that your credit card or payment method is valid and has sufficient funds. You can do this by checking... »»
App does not allow cash payments

Fix: 1. Use the app to pay with a linked card: If cash is not an option, ensure you have a valid card linked to the app for payment. Go to your a... »»
No option to select payment method before transaction

Fix: 1. Check app settings: Go to the BPme app settings and see if there is an option to set a default payment method or to select a payment meth... »»
App has issues with linking credit cards

Fix: 1. Double-check card details: Ensure that all card information is entered correctly, including the card number, expiration date, and CVV.... »»
 
Account issue
App fails to recognize user at station

Fix: 1. Ensure location services are enabled: Go to Settings > Privacy > Location Services and ensure they are turned on for the BPme app. This a... »»
 
UI issue
App does not show current gas prices

Fix: 1. Refresh the app: Pull down on the screen to refresh the gas prices. This can help update the information displayed in the app. OR 2. C... »»
App fails to provide clear instructions

Fix: 1. Explore the help section: Look for a help or support section within the app that may provide clearer instructions on how to use various f... »»
 
Network issue
Requires Wi-Fi to log in

Fix: 1. Use cellular data: Go to Settings > Cellular and ensure that BPme is allowed to use cellular data. This will enable you to log in without... »»
 
Settings issue
App defaults to last used card

Fix: 1. Change default payment method: Go to your account settings in the BPme app and look for an option to change your default payment method t... »»
Requires minimum spend for discounts

Fix: 1. Plan purchases: If you know you need to meet a minimum spend for discounts, plan your purchases accordingly to maximize savings. OR 2.... »»
 
Support issue
No customer support response

Fix: 1. Check the app for FAQs: Look for a help or FAQ section within the app that may address your concerns without needing direct support. OR... »»
 
Bugs issue
App fails to apply rewards consistently

Fix: 1. Check rewards eligibility: Ensure that your transaction meets the requirements for rewards. Review the terms and conditions in the app.... »»
 
Slow issue
App is cumbersome and slow

Fix: 1. Clear app cache: Go to iPhone Settings > General > iPhone Storage > BPme app > Offload App. This can help improve performance by clearing... »»
 
Login issue
App logs out without notice

Fix: 1. Check for app updates: Ensure you have the latest version of the app, as updates may fix bugs related to logging out. OR 2. Re-login:... »»
 
Compatibility issue
App does not work with fleet cards

Fix: 1. Check for fleet card compatibility: Review the app's documentation or FAQs to see if fleet cards are supported and under what conditions.... »»
 
Registration issue
App has a complicated sign-in process

Fix: 1. Use password manager: Consider using a password manager to store and autofill your login credentials, making the sign-in process easier.... »»
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 what users are saying
Good experience
92.8%

Bad experience
5.1%

Neutral
2.1%

~ from our NLP analysis of 73,627 combined software ratings.

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 Private Data BPme collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Contact Info
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Financial Info
    • Location
    • Contact Info
    • Identifiers
    • Usage Data
    • Diagnostics
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Contact Info
    • User Content