fix problems on Club CITGO [iphone]

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—— Run into issues on Club CITGO? Get help pending when official support gets back to you!

Club CITGO - Gas Rewards
Info:
company: CITGO Petroleum Corp.
: http://clubCITGO.com
: clubCITGO.com
Chat with our AI-based Club CITGO Support
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UI issue

Club CITGO does not allow pasting passwords

Fix: Use a password manager app that can autofill your passwords directly into the Club CITGO app, bypassing the need to paste. OR Manually ty... ⇲

Club CITGO does not show purchasing history

Fix: Keep a manual log of your purchases in a notes app or a physical notebook to track your spending and rewards manually. OR Take screenshot... ⇲

Rewards are not clearly communicated

Fix: Regularly check the app's rewards section for updates and details on how to earn and redeem rewards. OR Create a personal tracking system... ⇲

No barcode for rewards at checkout

Fix: Keep a digital or physical copy of your rewards information handy to show the cashier if needed, or ask if they can look it up by your accou... ⇲

Rewards system is confusing and frustrating

Fix: Take time to read through the rewards program details in the app to understand how it works, including earning and redeeming processes. OR... ⇲
 
Login issue

Difficulties in logging in and password reset

Fix: Ensure that you are using the correct email and password combination. If you have forgotten your password, use the 'Forgot Password' feature... ⇲
 
Bugs issue

Not all locations honor app discounts

Fix: Before making a purchase, check the app for a list of participating locations that honor discounts. This can save you from unexpected costs.... ⇲
 
Customization issue

Limited coupon variety

Fix: Regularly check the app for new coupons, as they may change frequently. Make it a habit to look for updates weekly. OR Combine app coupon... ⇲
 
Payments issue

Cannot pay with the app for gas card

Fix: Use the app to check your gas card balance and then pay directly at the pump or inside the store using the card instead. OR Consider usin... ⇲

Club CITGO lacks payment functionality at the pump

Fix: Use the app to locate nearby gas stations that allow payment at the pump and plan your visits accordingly. OR Pay inside the store or at... ⇲
 
Updates issue

Club CITGO does not provide real-time updates

Fix: Refresh the app periodically to check for updates on rewards and offers, especially before making a purchase. OR Follow Club CITGO on soc... ⇲

Issues with app upgrade process

Fix: Ensure that your device has enough storage space and is running the latest version of iOS to facilitate smooth app upgrades. OR If the ap... ⇲
 
Registration issue

Registration errors with required fields

Fix: Double-check that all required fields are filled out correctly, including any formatting requirements (like phone numbers or emails). OR... ⇲
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 what users are saying
Bad experience
53.1%

Good experience
41.2%

Neutral
5.6%

~ from our NLP analysis of 177 combined software ratings.

 Switch to these Alternatives:
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ValeroPay+
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Speedway Fuel & Speedy Rewards

 Private Data Club CITGO collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • User Content
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data
    • Diagnostics