fix problems on Pilot Flying J [iphone]

—— Run into issues on Pilot Flying J? Get help pending when official support gets back to you!

Pilot Flying J: myRewards Plus

Info:

company: Pilot Flying J

: https://www.pilotflyingj.com

: www.pilotflyingj.com

Chat with our AI-based Pilot Flying J Support

🛠️ Common Pilot Flying J Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Issues with account registration and confirmation

Fix: Ensure that you are entering all required fields correctly during registration. Double-check your email for any confirmation links and check... ⇲

3% of users had this problem

Shower locker access not integrated with app

Fix: If the app does not provide shower locker access, check if the location has a physical system in place for locker access and inquire about i... ⇲

18% of users had this problem

Pilot Flying J frequently logs users out

Fix: Check your app settings to ensure that the 'Stay logged in' option is enabled, if available. If not, try uninstalling and reinstalling the a... ⇲

Account issue

Password reset issues

Fix: If you're having trouble resetting your password, ensure that you are entering the correct email address associated with your account. Check... ⇲

Pilot Flying J does not save user information

Fix: Check your app settings to ensure that the option to save user information is enabled. If not, try uninstalling and reinstalling the app to... ⇲

Bugs issue

Inconsistent mobile fueling functionality

Fix: Ensure that your location services are enabled for the app. Go to Settings > Privacy > Location Services and make sure it's set to 'While Us... ⇲

Inability to reserve multiple showers

Fix: Check if the app has a limit on the number of showers you can reserve at one time. If it does, consider reserving one shower at a time and t... ⇲

Difficulty reserving parking through the app

Fix: Make sure you are selecting the correct location and date for your parking reservation. Double-check that the parking lot you are trying to... ⇲

Inability to report restroom cleanliness

Fix: If the app does not have a feature to report restroom cleanliness, consider using a feedback form on the Pilot Flying J website or social me... ⇲

Points system discrepancies

Fix: Verify that you are logged into the correct account associated with your points. Sometimes users may have multiple accounts and may not real... ⇲

Network issue

Poor app performance in low reception areas

Fix: Before using the app in low reception areas, download any necessary information (like fuel prices or locations) while you have a strong conn... ⇲

Connection issues when using the app

Fix: Ensure that your internet connection is stable. Try switching between Wi-Fi and cellular data to see if the issue persists. If using Wi-Fi,... ⇲

Crashes issue

Animations cause app crashes

Fix: Disable animations on your iPhone to see if it improves app stability. Go to Settings > Accessibility > Motion and turn on 'Reduce Motion'.... ⇲

Payments issue

Credit card payment issues

Fix: Ensure that your credit card information is entered correctly in the app. Go to your account settings and verify that all details are accura... ⇲

Limited support for Apple Pay

Fix: Check if your version of the app supports Apple Pay. If it does not, consider using a different payment method available in the app until an... ⇲

Inability to add payment methods

Fix: Check if there are any restrictions on the type of payment methods you can add. Ensure that you are entering all information correctly, incl... ⇲

Support issue

Slow response times for customer service

Fix: Check the app for any FAQs or help sections that may provide immediate answers to your questions, which can save time while waiting for a re... ⇲

UI issue

Pilot Flying J navigation is not intuitive

Fix: Familiarize yourself with the app by exploring all its features and settings. Take a few minutes to navigate through the app to understand i... ⇲

Updates issue

Frequent app updates disrupt usage

Fix: Set your app updates to manual in the App Store settings. Go to Settings > App Store and toggle off 'App Updates' to prevent automatic updat... ⇲

Compatibility issue

Pilot Flying J does not support new fuel stations

Fix: Check for app updates regularly, as new fuel stations may be added in future updates. Go to the App Store and see if an update is available.... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

90.3%

Bad experience

6.4%

Neutral

3.2%

~ from our NLP analysis of 31,208 combined software ratings.

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Private Data Pilot Flying J collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Purchases
- Financial Info
- Location
- Contact Info
- Identifiers
- Usage Data
Data Linked to You: The following data may be collected and linked to your identity:
- Purchases
- Financial Info
- Location
- Contact Info
- User Content
- Identifiers
- Usage Data
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Search History
- Diagnostics