fix problems on TruckSmart [iphone]

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—— Run into issues on TruckSmart ? Get help pending when official support gets back to you!

TruckSmart ™
Info:
company: Travelcenters of America
: http://www.tatravelcenters.com/trucksmart
: www.tatravelcenters.com
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Bugs issue
Shower credits disappear

Fix: 1. Check Account Balance: Log into your TruckSmart account and check your shower credits balance. If they are missing, try logging out and b... »»
Points and shower credits expire

Fix: 1. Regularly Check Your Balance: Log into your account frequently to monitor your points and shower credits, ensuring you use them before th... »»
Instant shower requests go to wrong location

Fix: 1. Verify Location Settings: Ensure that your location services are enabled for TruckSmart. Go to Settings > Privacy > Location Services and... »»
Request in-bay service feature is ineffective

Fix: 1. Verify Service Availability: Ensure that in-bay services are available at your selected location. Check the app for any notifications or... »»
App does not allow reserving showers

Fix: 1. Check for Updates: Ensure you have the latest version of the app, as updates may fix issues with reserving showers. 2. Verify Location Se... »»
 
UI issue
Date picker lacks clarity

Fix: 1. Use Alternative Input: If the date picker is confusing, try typing the date manually if the app allows it, or use a calendar app to deter... »»
App interface is not user-friendly

Fix: 1. Familiarize Yourself with the App: Spend some time exploring the app to understand its layout and features better. This may help you navi... »»
 
Glitches issue
Glitches during peak fuel times

Fix: 1. Try Off-Peak Hours: If possible, try using the app during non-peak hours to avoid glitches. This may help you complete your tasks without... »»
 
Downloads issue
Cannot download fuel receipts

Fix: 1. Check App Permissions: Ensure that TruckSmart has permission to access your files. Go to Settings > TruckSmart and check if file access i... »»
 
Support issue
Customer support is unresponsive

Fix: 1. Use Alternative Contact Methods: If the app has a contact form, try using it. Alternatively, check if there is a phone number or email ad... »»
 
Settings issue
App does not save vehicle profile

Fix: 1. Ensure Proper Input: Make sure you are entering all required fields correctly when saving your vehicle profile. Missing information may p... »»
 
Payments issue
App fails to process payments

Fix: 1. Check Payment Method: Ensure that your payment method is valid and has sufficient funds. Go to your account settings in the app to verify... »»
App does not allow adding fleet card

Fix: 1. Check App Permissions: Ensure that TruckSmart has the necessary permissions to access your payment methods. Go to Settings > TruckSmart a... »»
 
Privacy issue
App does not retain personal data

Fix: 1. Check App Settings: Go to the app settings and ensure that options to save personal data are enabled. Look for any toggle switches relate... »»
 
Network issue
App has poor network stability

Fix: 1. Check Wi-Fi or Cellular Connection: Ensure you have a stable internet connection. Try switching between Wi-Fi and cellular data to see if... »»
 
Backup issue
App fails to retrieve stored information

Fix: 1. Restart the App: Close the app completely and reopen it to see if it can retrieve the stored information. 2. Check App Permissions: Ensur... »»
 
Feedback issue
App lacks feedback option

Fix: 1. Document Your Feedback: Keep a record of your feedback and suggestions for the app. You can use a note-taking app to compile your thought... »»
 
Updates issue
App does not function properly after updates

Fix: 1. Restart Your iPhone: After an update, restart your device to ensure all changes are applied correctly. 2. Clear App Cache: Go to Settings... »»
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 what users are saying
Good experience
92.0%

Bad experience
5.8%

Neutral
2.2%

~ from our NLP analysis of 15,895 combined software ratings.

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 Private Data TruckSmart collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location