fix problems on Yahoo News [iphone]

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—— Run into issues on Yahoo News? Get help pending when official support gets back to you!

Yahoo News: Your Guide to News
Info:
company: Yahoo
: https://help.yahoo.com/kb/index?page=product&locale=en_US&y=PROD_YNEWS_IOS
: yahoo.com
Chat with our AI-based Yahoo News Support
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Bugs issue

Broken read later bookmarking feature

Fix: Try logging out of your account and then logging back in. This can sometimes refresh the app's features and fix minor bugs. OR Clear the... ⇲

Unrelated stories open when following headlines

Fix: Check if there are any filters or preferences set in the app that might be affecting the content you see. Adjust these settings to ensure yo... ⇲

Articles switch unexpectedly

Fix: Ensure that you are not accidentally tapping on links or ads that may redirect you to other articles. Be mindful of where you tap on the scr... ⇲

Frequent bugs and stalling

Fix: Ensure that your app is updated to the latest version. Go to the App Store, search for Yahoo News, and check for any available updates. OR... ⇲
 
Crashes issue

Frequent app crashes

Fix: Ensure that your app is updated to the latest version. Go to the App Store, search for Yahoo News, and check for any available updates. Upda... ⇲
 
UI issue

Cumbersome source selection process

Fix: Explore the settings menu to see if there are options to streamline your source selection. You may be able to prioritize certain sources or... ⇲

Scrolling issues causing article closure

Fix: Be mindful of your scrolling speed and touch sensitivity. Try scrolling more slowly to avoid accidental taps that may close articles. OR... ⇲

Excessive pagination for articles

Fix: Look for a 'Read Full Article' option that may allow you to view the entire content without pagination. OR If pagination is excessive, co... ⇲
 
Content issue

Clickbait and biased articles

Fix: Be selective about the sources you follow within the app. Unfollow sources that consistently provide clickbait or biased content to improve... ⇲

Poor moderation of comments

Fix: If you encounter inappropriate comments, use the reporting feature to flag them. This can help improve moderation over time. OR Consider... ⇲

Negative news bias

Fix: Diversify your news sources by following a variety of outlets within the app. This can help balance the perspective you receive. OR Use t... ⇲

Duplicate articles in feed

Fix: Refresh your feed by pulling down on the screen to reload content. This can sometimes clear out duplicates. OR Check your source settings... ⇲

Overly summarized articles

Fix: Look for a 'Read More' option or a link to the full article if available. This can provide more in-depth information. OR Consider followi... ⇲

Poorly researched content

Fix: Cross-reference articles with other reputable news sources to verify information. This can help you find more reliable content. OR Use th... ⇲
 
Loading issue

Inconsistent article loading

Fix: Check your internet connection to ensure it is stable. If you are on Wi-Fi, try switching to mobile data or vice versa to see if loading imp... ⇲
 
Notifications issue

Notifications not clearing after reading

Fix: Try manually clearing notifications by swiping them away in the notification center. If they persist, restart your iPhone to refresh the not... ⇲
 
Slow issue

Slow app performance

Fix: Close any background apps that may be using up memory. Double-tap the home button and swipe up on apps to close them. OR Uninstall and re... ⇲
 
Video issue

Inability to pause videos

Fix: Check if there is a play/pause button on the video player interface. Sometimes it may be hidden or not immediately visible. OR Try tappin... ⇲
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 what users are saying
Good experience
85.4%

Bad experience
8.6%

Neutral
5.9%

~ from our NLP analysis of 48,978 combined software ratings.

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 Private Data Yahoo News collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Location
    • Contact Info
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Identifiers
    • Diagnostics