fix problems on New York Post [iphone]

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New York Post for iPhone
Info:
company: NYP Holdings, Inc.
: http://nypost.com/customer-service/
: www.nypost.com
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Slow issue
slow loading times for articles

Fix: 1. Check Your Internet Connection: Ensure you have a stable Wi-Fi or cellular connection. You can test this by opening another app or websit... »»
 
Ads issue
pop-up ads are intrusive

Fix: 1. Use Reader Mode: When reading an article, tap the 'Reader' icon (if available) in the address bar. This will strip away ads and provide a... »»
ads autoplay without user consent

Fix: 1. Check App Settings: Look for any settings within the New York Post app that allow you to disable autoplay for videos or ads. This may be... »»
ads obstruct reading experience

Fix: 1. Use Reader Mode: When reading an article, tap the 'Reader' icon (if available) in the address bar to remove ads and focus on the content.... »»
inconsistent ad close buttons

Fix: 1. Refresh the App: Close the app completely and reopen it to see if the issue with ad close buttons resolves itself. 2. Clear App Cache: Go... »»
 
Privacy issue
location tracking cannot be disabled

Fix: 1. Change Location Settings: Go to Settings > Privacy > Location Services. Find the New York Post app and set it to 'Never' or 'While Using... »»
 
Bugs issue
app refreshes unexpectedly

Fix: 1. Disable Background App Refresh: Go to Settings > General > Background App Refresh and turn it off for the New York Post app. This can pre... »»
 
Loading issue
content fails to load

Fix: 1. Check Internet Connection: Ensure you have a stable internet connection. Try switching between Wi-Fi and cellular data to see if that res... »»
 
UI issue
navigation issues cause scrolling to reset

Fix: 1. Update the App: Go to the App Store and check for updates for the New York Post app. Updates often fix bugs related to navigation and scr... »»
 
Content issue
recycled stories in feed

Fix: 1. Refresh the Feed: Pull down on the feed to refresh the content. This may help load new stories. 2. Check for App Updates: Ensure you have... »»
 
Support issue
poor customer support response

Fix: 1. Check FAQs: Look for a FAQ or Help section within the app or on the New York Post website for common issues and solutions. 2. Use Communi... »»
 
Updates issue
lack of updates to fix bugs

Fix: 1. Check for App Updates Regularly: Go to the App Store and check for updates for the New York Post app. Keeping the app updated is crucial... »»
 
Storage issue
excessive memory usage

Fix: 1. Clear App Cache: Go to Settings > General > iPhone Storage, find the New York Post app, and select 'Offload App'. Reinstall it from the A... »»
 
Compatibility issue
poor performance on iOS platform

Fix: 1. Update iOS: Go to Settings > General > Software Update and install any available updates for your iPhone, as newer versions may improve a... »»
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 what users are saying
Good experience
76.8%

Bad experience
18.9%

Neutral
4.2%

~ from our NLP analysis of 19,088 combined software ratings.

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 Private Data New York Post collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Search History
    • Identifiers
    • Usage Data
    • Diagnostics