fix problems on USA TODAY [iphone]

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—— Run into issues on USA TODAY? Get help pending when official support gets back to you!

USA TODAY: US & Breaking News
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company: USA TODAY
: http://marketing.usatoday.com/contact
: www.usatoday.com
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UI issue
Scrolling resets to top of article

Fix: 1. Update the App: Ensure you have the latest version of the app, as updates often fix bugs related to scrolling issues. 2. Avoid Rapid Scro... »»
Text shifts while reading articles

Fix: 1. Adjust Text Size: Go to iPhone Settings > Display & Brightness > Text Size and adjust the text size to see if it stabilizes the reading e... »»
Difficult to navigate back to previous articles

Fix: 1. Use the Back Button: Familiarize yourself with the app’s navigation features, such as the back button, to return to previous articles mor... »»
 
Loading issue
Main news feed refreshes too often

Fix: 1. Adjust Refresh Settings: Check if the app has settings for refresh frequency. Go to Settings within the app and look for options related... »»
 
Payments issue
Increased paywall content

Fix: 1. Review Subscription Benefits: Check your subscription plan to ensure you are aware of what content is included. Go to the app’s settings... »»
 
Ads issue
Ads disrupt reading experience

Fix: 1. Upgrade Subscription: If available, consider upgrading to an ad-free subscription tier if you find ads disruptive. 2. Use Reader Mode: If... »»
Clickbait article titles

Fix: 1. Use Search Function: Instead of scrolling through the feed, use the search function to find specific articles or topics of interest, whic... »»
Repetitive video ads

Fix: 1. Upgrade Subscription: If available, consider upgrading to an ad-free subscription tier to eliminate repetitive video ads. 2. Mute Ads: If... »»
 
Slow issue
App slow to load

Fix: 1. Check Internet Connection: Ensure you have a stable internet connection. Try switching between Wi-Fi and cellular data to see if it impro... »»
 
Account issue
Inconsistent subscription recognition

Fix: 1. Log Out and Log Back In: Log out of your account in the app and log back in to refresh your subscription status. 2. Check for Multiple Ac... »»
 
Updates issue
Limited access to timely news

Fix: 1. Enable Notifications: Go to the app settings and enable notifications for breaking news to stay updated on timely news articles. 2. Follo... »»
 
Login issue
Frequent app sign-outs

Fix: 1. Update the App: Ensure you have the latest version of the app, as updates may fix bugs causing frequent sign-outs. 2. Check Account Setti... »»
 
Audio issue
Poor voice reader functionality

Fix: 1. Check Accessibility Settings: Go to iPhone Settings > Accessibility > Spoken Content and ensure that the settings are configured correctl... »»
 
Glitches issue
Glitches in sports league settings

Fix: 1. Update the App: Ensure you have the latest version of the app, as updates may fix glitches related to sports league settings. 2. Reset Se... »»
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 what users are saying
Good experience
89.9%

Bad experience
5.3%

Neutral
4.8%

~ from our NLP analysis of 238,462 combined software ratings.

 Switch to these Alternatives:
AP News
NBC News: Breaking & US News
ABC News: Breaking News Live
POLITICO
MSNBC: Watch Live & Analysis
CBS News: Live Breaking News
Washington Post
HuffPost - News & Politics
New York Post for iPhone
Reuters News

 Private Data USA TODAY collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Location
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • User Content
    • Identifiers
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. USA TODAY Premium: $9.99 Full digital access with premium content.
  2. USA TODAY Ad-Free Monthly: $4.99 Get only news and content by going ad free.
  3. USA TODAY Premium Plus Ad-Free: $12.99 Full digital access, premium content, no ads
  4. USA TODAY Puzzles: $2.99 Monthly Subscription
  5. Unlimited Digital Access: $9.99 Full digital access with premium content
  6. USA TODAY Premium Annual: $69.99 Full digital access with premium content
  7. USA TODAY Premium: $4.99 Full digital access with premium content.
  8. USA TODAY Premium Plus Ad-Free: $89.99 Full digital access, premium content, no ads
  9. USA TODAY Premium Monthly +: $4.99 Premium access with expanded local coverage
  10. USA TODAY Puzzles - Yearly: $19.99 Yearly Subscription