fix problems on MSNBC [iphone]

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MSNBC: Watch Live & Analysis
Info:
company: NBC News Digital, LLC
: https://help.nbc.com/hc/en-us
: www.msnbc.com
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Loading issue
long wait for episodes to be available

Fix: 1. Check the app's settings to see if there are options for notifications or updates regarding new episodes. 2. Regularly check the app at s... »»
 
Ads issue
repetitive commercials

Fix: 1. If the app allows, try to provide feedback on the ad experience through any available options in the app settings. 2. Consider using ad-b... »»
commercials cut off or truncated

Fix: 1. Ensure your app is updated to the latest version to benefit from any bug fixes related to ad playback. 2. Restart the app and try watchin... »»
poor ad targeting

Fix: 1. If the app allows, provide feedback on the ad experience through any available options in the app settings. 2. Clear your app cache and d... »»
high volume of ads

Fix: 1. If the app allows, provide feedback on the ad experience through any available options in the app settings. 2. Consider watching recorded... »»
no option to skip commercials

Fix: 1. If the app allows, provide feedback on the ad experience through any available options in the app settings. 2. Consider watching recorded... »»
 
Bugs issue
app does not remember playback position

Fix: 1. Check if there are any settings in the app related to playback or resume options and ensure they are enabled. 2. Try logging out and back... »»
 
Login issue
frequent sign-in requests

Fix: 1. Ensure that you are selecting the option to stay signed in when logging in. 2. Check your device settings to ensure that the app has perm... »»
 
Video issue
issues with video aspect ratio

Fix: 1. Check the app settings for any options related to video display or aspect ratio and adjust them accordingly. 2. Try rotating your device... »»
stream pauses or flips between play and pause

Fix: 1. Check your internet connection for stability. You can run a speed test using a free app or website. 2. Restart the app and your device to... »»
 
Crashes issue
crashes frequently

Fix: 1. Ensure your iPhone is updated to the latest iOS version by going to Settings > General > Software Update. 2. Clear the app's cache by goi... »»
 
Permissions issue
inability to watch without a TV provider

Fix: 1. Explore any free content available within the app that does not require a TV provider. 2. Consider subscribing to a streaming service tha... »»
location requests interrupt viewing

Fix: 1. Go to Settings > Privacy > Location Services and adjust the settings for the MSNBC app to 'While Using the App' to minimize interruptions... »»
 
Network issue
streaming quality inconsistent

Fix: 1. Check your internet connection speed and stability. You can run a speed test using a free app or website. 2. If the connection is weak, t... »»
 
Compatibility issue
app does not support picture-in-picture

Fix: 1. Check if your iPhone is updated to the latest iOS version, as picture-in-picture support may depend on the OS version. 2. Look for any se... »»
app does not function well on Apple TV

Fix: 1. Ensure that your Apple TV is updated to the latest software version by going to Settings > System > Software Updates. 2. Restart your App... »»
 
UI issue
navigation issues between live and past episodes

Fix: 1. Familiarize yourself with the app's layout and navigation options by exploring the menus and tabs. 2. Use the search function to quickly... »»
 
Installation issue
app requires frequent reinstallation

Fix: 1. Ensure your iPhone is updated to the latest iOS version to avoid compatibility issues. 2. Clear the app's cache by going to Settings > Ge... »»
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Good experience
77.5%

Bad experience
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Neutral
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~ from our NLP analysis of 21,798 combined software ratings.

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