fix problems on Reuters News [iphone]

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—— Run into issues on Reuters News? Get help pending when official support gets back to you!

Reuters News
Info:
company: Thomson Reuters Enterprise Centre GmbH
: http://www.reuters.com/info-pages/contact-us/
: www.reuters.com
Chat with our AI-based Reuters News Support
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Video issue

Video playback issues

Fix: Ensure that your app is updated to the latest version, as updates often fix bugs related to video playback. Go to the App Store, search for... ⇲

No autoplay feature for videos

Fix: Check the app settings to see if there is an option to enable autoplay for videos. Sometimes, this feature is hidden in the settings menu.... ⇲
 
Content issue

Inconsistent political coverage

Fix: To get a more balanced view, consider supplementing your news consumption with other reputable news sources that cover political events more... ⇲
 
Ads issue

Ads are overly sensitive to touch

Fix: Try adjusting your touch sensitivity settings on your iPhone. Go to Settings > Accessibility > Touch and adjust the settings to see if it he... ⇲

Ads disrupt reading experience

Fix: Try using the app during off-peak hours when ad traffic may be lower, potentially reducing the number of ads you encounter. OR If ads are... ⇲
 
Search issue

Faulty search function

Fix: Clear the app's cache by deleting and reinstalling the app. This can often resolve issues with the search function. Make sure to back up any... ⇲
 
Registration issue

Daily limit on articles without registration

Fix: Consider registering for an account if you frequently hit the daily limit. This will allow you to access more articles without restrictions.... ⇲
 
Crashes issue

Frequent app crashes

Fix: Make sure your iPhone's operating system is up to date. Go to Settings > General > Software Update to check for updates. An outdated OS can... ⇲
 
UI issue

Scrolling issues with repeated stories

Fix: Try refreshing the app by pulling down on the feed to see if that resolves the scrolling issue. This can help load new content and reduce re... ⇲

Poor user experience with feed refresh

Fix: Try closing the app completely and reopening it to refresh the feed manually. This can sometimes resolve issues with content not updating.... ⇲
 
Customization issue

Inability to adjust text size

Fix: Check your iPhone's accessibility settings. Go to Settings > Accessibility > Display & Text Size and adjust the text size settings. This may... ⇲

Less customization options

Fix: Explore the app settings to see if there are any hidden customization options that you may have overlooked. Sometimes, features are not imme... ⇲

Lack of regional content selection

Fix: Explore the app settings to see if there are options to select your preferred region or customize your news feed based on location. OR If... ⇲
 
Notifications issue

Notifications do not link to stories

Fix: Check the app's notification settings to ensure they are enabled correctly. Go to Settings > Notifications > Reuters News and make sure all... ⇲
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 what users are saying
Good experience
53.9%

Bad experience
38.3%

Neutral
7.8%

~ from our NLP analysis of 2,694 combined software ratings.

 Switch to these Alternatives:
AP News
POLITICO
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BBC World Service
Bloomberg: Business News Daily
Al Jazeera - الجزيرة
The Guardian - Live World News
DW - Breaking World News
Euronews: Daily news & live TV
South China Morning Post: News

 Private Data Reuters News collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • User Content
    • Identifiers
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Reuters Subscription: $4.00 Monthly
  2. Reuters Subscription: $45.00 Annual