fix problems on Safeway Deals & Delivery [iphone]

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Safeway Deals & Delivery
Info:
company: Albertsons Companies, LLC
: http://www.safeway.com
: www.safeway.com
Chat with our AI-based Safeway Deals & Delivery Support
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Search issue
Search results include irrelevant bulk items

Fix: 1. Use Specific Keywords: When searching, use more specific terms or product names to narrow down results. 2. Filter Results: After searchin... »»
Difficult to find specific items in the app

Fix: 1. Use the Search Bar: Utilize the search function to quickly locate specific items by name or category. 2. Browse Categories: Navigate thro... »»
 
Customization issue
Out of stock items cannot be filtered

Fix: 1. Manually Check Stock: Regularly check the stock status of items you want before adding them to your cart. This can help avoid disappointm... »»
No option for no substitutions

Fix: 1. Add a Note: When placing your order, include a note in the comments section requesting no substitutions, if available. 2. Review Substitu... »»
Cannot add multiple offers at once

Fix: 1. Apply Offers Individually: If the app does not allow multiple offers, apply them one at a time during checkout. 2. Keep Track of Offers:... »»
No tutorial for app navigation

Fix: 1. Explore the App: Spend some time clicking through different sections to familiarize yourself with the layout and features. 2. Look for He... »»
 
Payments issue
Coupons often do not apply at checkout

Fix: 1. Check Coupon Validity: Ensure that the coupons you are trying to use are valid and have not expired. Review the terms and conditions for... »»
Digital coupons do not show up at checkout

Fix: 1. Ensure Coupons are Activated: Before checking out, make sure you have activated the digital coupons in the app. 2. Check for App Updates:... »»
Errors in receipt and overcharging

Fix: 1. Review Your Receipt: After checkout, carefully review your receipt for any discrepancies and take note of them. 2. Contact Customer Servi... »»
 
Bugs issue
Missing or incorrect item prices

Fix: 1. Refresh the App: Close the app completely and reopen it to refresh the data. This can sometimes correct pricing errors. 2. Check Online:... »»
Pharmacy information is unreliable

Fix: 1. Verify with the Pharmacy Directly: If you have questions about prescriptions or services, call your local Safeway pharmacy directly for t... »»
Inconsistent rewards redemption

Fix: 1. Check Rewards Program Details: Review the terms of the rewards program in the app to understand how points can be redeemed. 2. Keep Track... »»
 
Support issue
Slow customer service

Fix: 1. Use In-App Help: Check if the app has a help or FAQ section that can answer your questions without needing to contact customer service. 2... »»
Lack of customer support during issues

Fix: 1. Use In-App Help: Check if the app has a help or FAQ section that can provide immediate assistance for common issues. 2. Utilize Online Re... »»
 
UI issue
Difficult to navigate in-store

Fix: 1. Use Store Maps: If available, refer to store maps or signage to locate items more easily while shopping. 2. Ask Store Employees: Don’t he... »»
Cannot add items to shopping list easily

Fix: 1. Use the 'Add to List' Feature: When viewing an item, look for an 'Add to List' button to easily add it to your shopping list. 2. Create a... »»
Confusing weekly ad layout

Fix: 1. Browse Sections: Take time to browse through different sections of the weekly ad to familiarize yourself with its layout. 2. Use the Sear... »»
 
Slow issue
App is laggy and slow to load

Fix: 1. Free Up Storage: Go to Settings > General > iPhone Storage and delete unused apps or files to free up space, which can improve app perfor... »»
 
Account issue
Requires account creation for basic features

Fix: 1. Create an Account: If you want to access features, consider creating an account. It may provide additional benefits like personalized off... »»
Inability to cancel orders quickly

Fix: 1. Review Cancellation Policy: Familiarize yourself with the app's cancellation policy to understand the timeframe and process for cancellat... »»
 
Privacy issue
Privacy concerns regarding data collection

Fix: 1. Review Privacy Settings: Go to the app settings and review what data is being collected. Adjust settings to limit data sharing if possibl... »»
 
Network issue
Issues with delivery and order fulfillment

Fix: 1. Track Your Order: Use the app to track your order status and delivery time. This can help you stay informed about any delays. 2. Plan Ahe... »»
Limited functionality without Wi-Fi

Fix: 1. Download Items for Offline Use: If the app allows, download your shopping list or favorite items for offline access. 2. Use Mobile Data:... »»
Frequent app timeouts

Fix: 1. Check Internet Connection: Ensure you have a stable internet connection, as poor connectivity can cause timeouts. 2. Restart the App: Clo... »»
 
Notifications issue
No clear communication for order updates

Fix: 1. Enable Notifications: Check the app settings to ensure notifications are enabled for order updates and alerts. 2. Regularly Check the App... »»
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 what users are saying
Good experience
96.0%

Neutral
2.8%

Bad experience
1.2%

~ from our NLP analysis of 939,301 combined software ratings.

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 Private Data Safeway Deals & Delivery collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Diagnostics
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Purchases
    • Location
    • Search History
    • Identifiers
    • Usage Data