fix problems on Yandex Mail [iphone]

—— Run into issues on Yandex Mail? Get help pending when official support gets back to you!

Yandex Mail - Email App

Info:

company: Direct Cursus Computer Systems Trading

: https://yandex.ru/support/mail-app-ios/default-form.html

: mobile.yandex.ru

Chat with our AI-based Yandex Mail Support

🛠️ Common Yandex Mail Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Emails often marked as spam

Fix: Check your spam folder regularly and mark any legitimate emails as 'Not Spam'. This helps train the spam filter. Additionally, add important... ⇲

Authentication issues with email accounts

Fix: Double-check your email account settings, including the incoming and outgoing server settings. Ensure that you are using the correct usernam... ⇲

Registration issue

Requires phone number for setup

Fix: If you are uncomfortable providing your phone number, consider using a temporary phone number service to receive the verification code neede... ⇲

UI issue

Small buttons and uncomfortable layout

Fix: Adjust the display settings on your iPhone. Go to Settings > Display & Brightness and try changing the text size or enabling 'Larger Text' t... ⇲

Confusing email sorting order

Fix: Change the sorting settings in the app. Look for options to sort by date, sender, or subject in the settings menu of the app. OR Create c... ⇲

Messages issue

Inability to send emails

Fix: Check your internet connection to ensure you are online. If you are connected, try restarting the app or your device to refresh the connecti... ⇲

Old emails displayed in sent folder

Fix: Refresh the sent folder by pulling down on the screen to reload the emails. This can sometimes correct display issues. OR Try logging out... ⇲

Emails not sending to recipients

Fix: Check the recipient's email address for typos. Ensure that the address is valid and correctly formatted. OR Try sending a test email to y... ⇲

Security issue

Random Russian subject lines

Fix: Check your email account settings to ensure that your language preferences are set correctly. Go to Settings > Language and Region on your i... ⇲

Crashes issue

Yandex Mail crashes after updates

Fix: Try uninstalling and reinstalling the app. This can resolve issues caused by corrupted files during the update process. OR Clear the app'... ⇲

Syncing issue

Syncing issues with mail

Fix: Check your internet connection and ensure that it is stable. If you are on Wi-Fi, try switching to mobile data or vice versa to see if synci... ⇲

Support issue

Unresponsive customer support

Fix: Look for community forums or user groups online where you can find solutions from other users who may have experienced similar issues. OR... ⇲

Account issue

Inability to delete accounts

Fix: Go to Settings > Mail > Accounts, select the account you want to delete, and choose 'Delete Account'. If this option is not available, try l... ⇲

Ads issue

Annoying ads after updates

Fix: Check if there is a premium version of the app available for purchase that removes ads. This can provide a more streamlined experience. OR... ⇲

Updates issue

Yandex Mail stopped working after update

Fix: Force close the app by swiping up from the bottom of the screen and swiping the app off the screen. Then, reopen the app to see if it works.... ⇲

Slow issue

Slow email loading times

Fix: Clear the app's cache by going to Settings > General > iPhone Storage, selecting Yandex Mail, and choosing 'Offload App'. This can help impr... ⇲

Bugs issue

Marked emails reverting to unread

Fix: Try marking the emails as read again and then restarting the app to see if the changes stick after a refresh. OR Check for any app update... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

94.8%

Bad experience

3.3%

Neutral

1.9%

~ from our NLP analysis of 7,227 combined software ratings.

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Private Data Yandex Mail collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Identifiers
Data Linked to You: The following data may be collected and linked to your identity:
- Contact Info
- Identifiers
- Usage Data
- Diagnostics
- Other Data

Cost of Subscriptions

Premium 1 TB: $2.49 Premium 1 TB (Month)
Premium 1 TB: $4.99 Premium 1 TB (Month)
Premium 200 GB: $3.19 Premium 200 GB (Month)
Premium 1 TB: $18.99 Premium 1 TB (Year)
Premium 1 TB: $28.90 Premium 1 TB (Year)
Lite: $2.49 Lite (Month)
Premium 200 GB: $19.49 Premium 200 GB (Year)
Premium 2 TB: $8.49 Premium 2 TB (Month)
Standard 100 GB: $9.99 Standard 100 GB (Year)
Standard 100 GB: $1.49 Standard 100 GB (Month)