fix problems on Canary Mail [iphone]

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—— Run into issues on Canary Mail? Get help pending when official support gets back to you!

Canary Mail
Info:
company: Cartasec Pte. Ltd.
: https://help.canarymail.io/
: canarymail.io
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Syncing issue

Sync issues across devices

Fix: Ensure that you are logged into the same account on all devices. Go to the settings in Canary Mail and verify that your email account is cor... ⇲
 
Notifications issue

Inconsistent notifications

Fix: Check your notification settings both in the app and on your device. Go to the settings in Canary Mail and ensure that notifications are ena... ⇲
 
Bugs issue

Drafts not saving

Fix: Ensure that you are connected to the internet when saving drafts. If you are offline, drafts may not save properly. Always check your connec... ⇲

Poor error handling

Fix: When encountering errors, take note of the specific error messages. Restart the app to see if the error persists. If it does, try logging ou... ⇲

Unreliable archiving and deleting

Fix: To ensure emails are archived or deleted properly, try using the swipe gestures for archiving or deleting. If this does not work, check the... ⇲
 
Customization issue

Lack of bulk email deletion

Fix: To delete multiple emails, go to your inbox and look for an edit or select option. This will allow you to select multiple emails at once for... ⇲

Inability to customize notification sounds

Fix: Currently, if the app does not allow customization of notification sounds, check your iPhone's general notification settings. Go to Settings... ⇲

No option to change light/dark mode independently

Fix: If the app does not allow independent light/dark mode settings, check your iPhone's display settings. Go to Settings > Display & Brightness... ⇲

Inability to remove unwanted UI elements

Fix: If you cannot remove certain UI elements, check the app settings for any customization options that may allow you to hide or rearrange eleme... ⇲
 
UI issue

UI performance lags

Fix: To improve UI performance, try closing other apps running in the background. Double-tap the home button and swipe up on apps to close them.... ⇲

Inconsistent auto-select behavior

Fix: If auto-select is not functioning as expected, try restarting the app to reset its state. This can sometimes resolve temporary glitches in f... ⇲

Missing key commands

Fix: To find out if there are any available key commands, check the app's help section or settings for a list of shortcuts. Familiarizing yoursel... ⇲
 
Compatibility issue

No unified inbox on Watch app

Fix: If you want to view all emails in one place on your Apple Watch, check if there are any settings in the Canary Mail app that allow you to cu... ⇲
 
Security issue

Difficulties with GPG encryption setup

Fix: To set up GPG encryption, ensure you have the necessary keys generated and imported into the app. Follow the app's instructions for importin... ⇲
 
Loading issue

Canary Mail sometimes opens with logo

Fix: If the app opens with just the logo and does not load, try force-closing the app and reopening it. To do this, double-tap the home button an... ⇲
 
Crashes issue

Frequent bugs and crashes

Fix: To reduce crashes, ensure that you are using the latest version of the app. Check the App Store for updates and install any available update... ⇲
 
Support issue

Limited help documentation

Fix: If you find the help documentation lacking, try searching for user forums or community support groups online where other users may share tip... ⇲

No feedback mechanism for users

Fix: If there is no built-in feedback mechanism, consider documenting your feedback and suggestions in a note app for your own reference. You can... ⇲
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 what users are saying
Good experience
86.7%

Bad experience
8.4%

Neutral
4.9%

~ from our NLP analysis of 8,078 combined software ratings.

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 Private Data Canary Mail collects from your iPhone
  1. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Contact Info
    • User Content
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Canary Mail Pro (New): $19.99 Unlock the full power of Canary iOS, forever.
  2. Canary Pro: $2.99 Unlock the full power of Canary!
  3. Canary Pro: $19.99 Unlock the full power of Canary!
  4. Canary Mail Pro (Upgrade): $9.99 Unlock the full power of Canary iOS, forever.
  5. Canary Pro Growth(Year Single): $19.99 Unlock the full power of Canary!
  6. Canary Pro (Apple Bundle): $34.99 Unlock the full power of Canary!
  7. Canary Pro (Apple Bundle): $4.99 Unlock the full power of Canary!
  8. Canary Mail: $9.99 Grants full feature access
  9. Canary Pro Lifetime: $59.99 Unlock the full power of Canary forever!
  10. Canary Pro Lifetime Bundle: $99.99 Unlock the full power of Canary forever!