fix problems on CNBC [iphone]

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CNBC: Stock Market & Business
Info:
company: NBCUniversal Media, LLC
: https://help.cnbc.com/contact/
: www.cnbc.com
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Bugs issue

Frequent app resets needed

Fix: 1. Clear app cache: Go to your iPhone settings, scroll down to the CNBC app, and see if there is an option to clear cache or data. This can... ⇲

Repeated articles on homepage

Fix: 1. Refresh the homepage: Pull down on the homepage to refresh the content. This can help load new articles and reduce repetition. 2. Clear a... ⇲

Buggy charting features

Fix: 1. Restart the app: Close the app completely and reopen it to see if that resolves any charting issues. 2. Check for updates: Ensure that bo... ⇲

Inability to lock price on charts

Fix: 1. Check app settings: Look for any settings within the app that may allow you to lock prices on charts and ensure they are enabled. 2. Use... ⇲
 
Video issue

Video playback issues during commercials

Fix: 1. Check your internet connection: Ensure you have a stable internet connection. Switch between Wi-Fi and cellular data to see if the issue... ⇲

Inconsistent playback after commercials

Fix: 1. Check your internet connection: Ensure you have a stable internet connection. Switch between Wi-Fi and cellular data to see if the issue... ⇲
 
Account issue

Cannot track TV provider credentials

Fix: 1. Re-enter credentials: Go to the settings within the app where you can enter your TV provider information. Make sure you enter the correct... ⇲

Limited access to live TV after market closes

Fix: 1. Check app settings: Look for any settings within the app that may allow you to access live TV and ensure they are enabled. 2. Explore alt... ⇲

Loss of watchlist access

Fix: 1. Check app settings: Look for any settings within the app that may allow you to restore your watchlist and ensure they are enabled. 2. Rec... ⇲
 
UI issue

Removed minimize screen feature

Fix: 1. Use multitasking: On iPhone X and later, swipe up from the bottom and hold to access the app switcher. You can switch between apps withou... ⇲

Missing edit button on iPad

Fix: 1. Check for updates: Ensure that the CNBC app is updated to the latest version, as features may be added in updates. 2. Explore settings: L... ⇲

Navigation issues between news stories

Fix: 1. Use swipe gestures: Try swiping left or right to navigate between stories. If this is not working, check for any app updates that may fix... ⇲

Small text font in news stories

Fix: 1. Adjust text size: Go to Settings > Display & Brightness > Text Size on your iPhone and adjust the text size. This may affect how text app... ⇲

Poor user experience with Pro version

Fix: 1. Explore settings: Check the settings within the Pro version to customize your experience and improve usability. 2. Provide feedback: Whil... ⇲

Navigation and accessibility issues

Fix: 1. Use accessibility features: Go to Settings > Accessibility and enable features like VoiceOver or Zoom to assist with navigation. 2. Resta... ⇲
 
Notifications issue

Inaccurate breaking news alerts

Fix: 1. Adjust notification settings: Go to your iPhone Settings > Notifications > CNBC and ensure that alerts are set to your preference. You ma... ⇲
 
Slow issue

Slow horizontal scrolling for market listings

Fix: 1. Close background apps: Double-click the Home button and swipe up on apps to close them. This can free up resources and improve scrolling... ⇲

Slow app performance

Fix: 1. Free up storage: Go to Settings > General > iPhone Storage and check if you have enough free space. If storage is low, delete unused apps... ⇲
 
Audio issue

Background audio not supported

Fix: 1. Check app settings: Look for any settings within the app that may allow background audio playback and enable them if available. 2. Use ot... ⇲

Inconsistent volume levels

Fix: 1. Adjust volume settings: Check the volume settings on your iPhone and within the CNBC app. Ensure that the app is not muted or set to a lo... ⇲

Low volume on Apple TV app

Fix: 1. Check Apple TV settings: Go to Settings > Video and Audio on your Apple TV and ensure that the audio output settings are correct and not... ⇲

Frequent interruptions during broadcasts

Fix: 1. Check your internet connection: Ensure you have a stable internet connection. Switch between Wi-Fi and cellular data to see if the issue... ⇲
 
Ads issue

Ads before live audio

Fix: 1. Check for premium options: Look for any subscription options within the app that may allow you to access ad-free content. 2. Mute ads: If... ⇲
 
Compatibility issue

CNBC lacks CarPlay compatibility

Fix: 1. Use alternative apps: If CarPlay compatibility is essential, consider using other financial news apps that support CarPlay. 2. Provide fe... ⇲
 
Privacy issue

Bias in reporting

Fix: 1. Diversify news sources: To get a more balanced view, consider using multiple news apps or websites to compare reporting on the same topic... ⇲
 
Storage issue

Limited archive of videos and articles

Fix: 1. Use search function: Utilize the search feature within the app to find specific articles or videos that may not be immediately visible. 2... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
95.4%

Neutral
3.5%

Bad experience
1.1%

~ from our NLP analysis of 628,645 combined software ratings.

 Switch to these Alternatives:
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ABC News: Breaking News Live
WSJ Print Edition

 Private Data CNBC collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Location
    • Contact Info
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Location
    • Contact Info
    • User Content
    • Search History
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. PRO Membership Monthly: $34.99 Navigate the market like a pro
  2. CNBC Pro Membership Annual: $299.99 Exclusive strategies and insights for experts
  3. CNBC PRO Membership Annual: $299.99 Exclusive strategies and insights for experts
  4. CNBC+: $14.99 Monthly Subscription
  5. Monthly Subscription: $49.99 CNBC Investing Club Monthly With Jim Cramer
  6. Annual Subscription: $399.99 CNBC Investing Club With Jim Cramer