fix problems on Al Jazeera [iphone]

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—— Run into issues on Al Jazeera? Get help pending when official support gets back to you!

Al Jazeera
Info:
company: Al Jazeera Network
: https://network.aljazeera.net/contact-us
: www.aljazeera.com
Chat with our AI-based Al Jazeera Support
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Audio issue

Auto-play videos at full volume

Fix: 1. Open the Al Jazeera app and go to the settings menu, usually found in the profile or account section. 2. Look for an option related to vi... ⇲
 
Notifications issue

Push notifications lead to different stories

Fix: 1. Go to the app settings and check the notification preferences. Ensure that you have selected the categories of news you want to receive n... ⇲
 
Glitches issue

Lagging and glitches

Fix: 1. Close any other apps running in the background to free up system resources. Double-tap the home button (or swipe up) and swipe away any u... ⇲
 
UI issue

Difficult navigation

Fix: 1. Familiarize yourself with the app layout by exploring each section. Take note of where key features are located. 2. Use the search functi... ⇲

Home page disruption when hovering

Fix: 1. Avoid hovering gestures if they are causing disruptions. Instead, tap directly on the content you wish to view. 2. If the app has a setti... ⇲

Scroll down issue on app launch

Fix: 1. Close the app completely and restart your iPhone to clear any temporary glitches. 2. Ensure that your iPhone is updated to the latest iOS... ⇲

Overly complex layout

Fix: 1. Spend some time exploring the app to become familiar with its layout. Take note of where key features are located. 2. Use the search func... ⇲
 
Ads issue

Ads are annoying

Fix: 1. If the app has a premium version or subscription option, consider upgrading to remove ads. 2. Use the app during off-peak hours when fewe... ⇲

Inappropriate regional ads

Fix: 1. Check if the app has a setting to adjust your region or preferences for ads. This may help tailor the ads to your interests. 2. Clear the... ⇲
 
Settings issue

No option to disable auto-play videos

Fix: 1. Check the app settings for any video playback options. If there is no option to disable auto-play, consider muting your device before usi... ⇲
 
Customization issue

Lack of detailed exploration options

Fix: 1. Use the search feature to find specific topics or articles that interest you. 2. Explore different sections of the app to discover conten... ⇲
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 what users are saying
Good experience
96.4%

Neutral
1.9%

Bad experience
1.7%

~ from our NLP analysis of 48,221 combined software ratings.

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 Private Data Al Jazeera collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Usage Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics