fix problems on British Airways [iphone]

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—— Run into issues on British Airways? Get help pending when official support gets back to you!

British Airways
Info:
company: British Airways Plc
: http://www.britishairways.com/travel/askbainter/public/en_gb
: www.britishairways.com
Chat with our AI-based British Airways Support
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UI issue

Clunky user interface

Fix: 1. Familiarize yourself with the app: Spend some time exploring the app to understand its layout and features. This can help you navigate mo... ⇲

Redirects to website

Fix: 1. Check app settings: Ensure that you are using the app for all functionalities. Sometimes, settings may redirect you to the website for ce... ⇲

Difficult navigation

Fix: 1. Use the app's help section: Look for a help or FAQ section within the app that can guide you on how to navigate effectively. 2. Create a... ⇲

Seat selection issues

Fix: 1. Try selecting seats during booking: If you are having trouble selecting seats after booking, try doing it during the initial booking proc... ⇲

Check-in problems

Fix: 1. Ensure you are within the check-in window: Check-in usually opens 24 hours before the flight. Make sure you are trying to check in during... ⇲

Confusing prompts

Fix: 1. Read prompts carefully: Take your time to read each prompt and instruction carefully to avoid confusion. 2. Use the help section: If a pr... ⇲

Inability to manage bookings

Fix: 1. Ensure you are logged in: Make sure you are logged into your account in the app. If you are not logged in, you may not have access to man... ⇲
 
Bugs issue

Inconsistent information

Fix: 1. Verify information through multiple sources: Cross-check flight information on the British Airways website or other reliable travel apps... ⇲

Frequent error messages

Fix: 1. Restart the app: Close the app completely and reopen it to see if the error messages persist. 2. Update the app: Ensure you have the late... ⇲

Unresponsive app features

Fix: 1. Restart the app: Close the app completely and reopen it to see if the features become responsive. 2. Update the app: Make sure you are us... ⇲

Misleading flight information

Fix: 1. Cross-check information: Always verify flight information through multiple sources, such as the British Airways website or other travel a... ⇲

No access to upcoming flights

Fix: 1. Ensure you are logged in: Make sure you are logged into your account in the app to access your upcoming flights. 2. Refresh the app: Clos... ⇲
 
Compatibility issue

VPN compatibility issues

Fix: 1. Disable VPN: If you are using a VPN, try disabling it temporarily to see if that resolves any issues with the app's functionality. 2. Cha... ⇲

Limited functionality for international flights

Fix: 1. Check app settings: Ensure that your app settings are configured to display international flight options. Look for any settings related t... ⇲
 
Updates issue

Lack of real-time updates

Fix: 1. Enable notifications: Go to the app settings and ensure that notifications are enabled. This can help you receive real-time updates about... ⇲
 
Support issue

Poor customer service integration

Fix: 1. Use the app's help section: Look for a help or support section within the app that may provide answers to common questions. 2. Check FAQs... ⇲
 
Crashes issue

Frequent crashes

Fix: 1. Update the app: Ensure you have the latest version of the app installed, as updates often fix bugs that cause crashes. 2. Restart your iP... ⇲
 
Downloads issue

Inability to download boarding passes

Fix: 1. Ensure you are logged in: Make sure you are logged into your account in the app, as you may need to be logged in to access boarding passe... ⇲
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 what users are saying
Good experience
86.8%

Bad experience
9.6%

Neutral
3.6%

~ from our NLP analysis of 217,799 combined software ratings.

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 Private Data British Airways collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Financial Info
    • Location
    • Contact Info
    • User Content
    • Search History
    • Identifiers
    • Usage Data
    • Diagnostics