fix problems on DoorDash [iphone]

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DoorDash - Food Delivery
Info:
company: DoorDash, Inc.
: https://support.doordash.com/#/delivery
: www.doordash.com
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UI issue

Poor typing functionality on iPhones

Fix: If you experience typing issues, try restarting the app or your iPhone. This can clear temporary glitches. Additionally, ensure your iPhone'... ⇲
 
Bugs issue

Frequent missing or incorrect items

Fix: To minimize the chances of receiving incorrect items, double-check your order before finalizing it. Use the 'Add Special Instructions' featu... ⇲

Inaccurate GPS navigation

Fix: If the GPS is inaccurate, ensure that location services are enabled for the DoorDash app. Go to 'Settings' > 'Privacy' > 'Location Services'... ⇲
 
Slow issue

Long wait times for delivery

Fix: To reduce wait times, try ordering during off-peak hours when demand is lower. This can lead to faster delivery times as fewer orders are be... ⇲
 
Feedback issue

Lack of customer feedback options in the app

Fix: While the app may not have a direct feedback option, you can provide feedback through the 'Help' section by selecting 'Account Issues' and t... ⇲
 
Support issue

Poor communication from customer service

Fix: If you need to contact customer service, use the in-app chat feature for quicker responses. This often leads to faster resolutions compared... ⇲

Poor handling of customer complaints

Fix: When submitting a complaint, be as detailed as possible about your issue. Use the 'Help' section to select the appropriate category and prov... ⇲

Inadequate support for DashPass subscribers

Fix: If you are a DashPass subscriber and feel support is lacking, ensure you are accessing the correct support channels specifically for DashPas... ⇲
 
Tracking issue

Inability to track order status effectively

Fix: To track your order, ensure you have notifications enabled for the DoorDash app. Go to 'Settings' > 'Notifications' and enable alerts for or... ⇲
 
Crashes issue

DoorDash crashes during item selection

Fix: If the app crashes, first try clearing the app's cache by going to 'Settings' > 'General' > 'iPhone Storage', selecting DoorDash, and then c... ⇲
 
Payments issue

High delivery and service fees

Fix: To minimize fees, consider ordering from restaurants that offer free delivery promotions or are part of the DashPass program, which provides... ⇲

Difficulty in getting refunds processed

Fix: To streamline the refund process, ensure you follow the correct steps in the app: go to 'Help' > 'Order Issues' > 'Refund Request' and provi... ⇲
 
Quality issue

Inconsistent food quality upon delivery

Fix: To improve food quality, read reviews of the restaurant before ordering. Look for recent feedback on food quality and delivery experience.... ⇲
 
Promotions issue

Confusing promotional offers

Fix: To better understand promotional offers, check the 'Promotions' section in the app regularly for updates and details on how to apply them to... ⇲
 
Instructions issue

Drivers not following delivery instructions

Fix: When placing your order, use the 'Add Special Instructions' feature to clearly communicate your delivery preferences to the driver. OR If... ⇲
 
Accountability issue

Limited accountability for drivers

Fix: To address accountability, provide feedback on your delivery experience through the app after your order is completed. This feedback can hel... ⇲
 
Information issue

Issues with app displaying incorrect restaurant information

Fix: If you notice incorrect information, report it through the app by selecting 'Help' > 'Restaurant Issues' to notify the support team for corr... ⇲
 
Delays issue

Frequent delays in order delivery

Fix: To avoid delays, try ordering from restaurants that are closer to your location, as this can reduce delivery time. OR If you experience a... ⇲
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 what users are saying
Good experience
94.8%

Bad experience
2.6%

Neutral
2.6%

~ from our NLP analysis of 19,485,810 combined software ratings.

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 Private Data DoorDash collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Purchases
    • Location
    • Contact Info
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Financial Info
    • Location
    • Contact Info
    • Contacts
    • User Content
    • Search History
    • Browsing History
    • Identifiers
    • Usage Data
    • Diagnostics
    • Other Data