fix problems on Exxon Mobil Rewards+ [iphone]

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—— Run into issues on Exxon Mobil Rewards+? Get help pending when official support gets back to you!

Exxon Mobil Rewards+
Info:
company: Exxon Mobil Corporation
: https://www.exxon.com/en/contact-us
: www.exxon.com
Chat with our AI-based Exxon Mobil Rewards+ Support
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Syncing issue
Rewards points do not always register

Fix: 1. Check your transaction history within the app to confirm if the points were supposed to be awarded. 2. If points are missing, try logging... »»
 
Login issue
App locks users out after multiple attempts

Fix: 1. If you are locked out, wait for a few minutes before trying to log in again. 2. Use the 'Forgot Password' feature to reset your password... »»
 
Payments issue
Payment methods often fail to sync

Fix: 1. Go to the app's payment settings and remove any outdated or incorrect payment methods. 2. Add your payment method again, ensuring all det... »»
Multiple holds placed on payment methods

Fix: 1. Contact your bank or payment provider to inquire about the holds and request their removal. 2. Ensure that you are not attempting to make... »»
App fails to recognize valid payment methods

Fix: 1. Double-check that your payment method details are entered correctly, including card number, expiration date, and CVV. 2. Try using a diff... »»
 
UI issue
Error messages are vague and unhelpful

Fix: 1. Take note of the specific error message and try searching for it online or in the app's help section for more context. 2. Restart the app... »»
App interface is overly complicated compared to previous versions

Fix: 1. Familiarize yourself with the new layout by exploring each section of the app. 2. Check for any tutorials or guides within the app that m... »»
 
Crashes issue
App crashes or freezes during use

Fix: 1. Ensure that your iPhone has enough storage space available. Go to Settings > General > iPhone Storage to check. 2. Close other apps runni... »»
 
Compatibility issue
Inconsistent performance across different stations

Fix: 1. If you notice performance issues at a specific station, try using the app at a different station to see if the problem persists. 2. Repor... »»
App does not integrate well with Apple Wallet

Fix: 1. Ensure that you have the latest version of both the Exxon Mobil Rewards+ app and Apple Wallet. 2. Try removing the app from Apple Wallet... »»
 
Support issue
Customer support is difficult to reach

Fix: 1. Check the app for a help or support section that may provide FAQs or troubleshooting tips. 2. Look for any community forums or user group... »»
 
Account issue
Users experience account blocks without clear reasons

Fix: 1. Review the app's terms of service to ensure compliance. 2. If you suspect your account is blocked, try logging in from a different device... »»
 
Settings issue
Inability to add or manage vehicles in profile

Fix: 1. Check the app's settings to see if there is a specific section for managing vehicles. 2. If the option is not available, try logging out... »»
 
Updates issue
Frequent updates introduce new bugs

Fix: 1. If you encounter bugs after an update, try uninstalling and reinstalling the app to reset it. 2. Keep an eye on the app's update notes in... »»
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 what users are saying
Good experience
95.3%

Bad experience
3.2%

Neutral
1.5%

~ from our NLP analysis of 169,750 combined software ratings.

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Speedway: Rewards & Shopping

 Private Data Exxon Mobil Rewards+ collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Financial Info
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Diagnostics
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data