—— Run into issues on Chevron? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Check if the app has a feature to manually enter the amount. If not, try selecting the nearest available amount and then adjust the pump to... ⇲
Fix: Go to the app settings and check your profile information. Ensure that your phone number is entered correctly, including the country code. I... ⇲
Fix: Ensure that your credit card information is entered correctly, including the card number, expiration date, and CVV. Double-check for any typ... ⇲
Fix: If Apple Pay is not supported, consider linking a credit or debit card directly in the app as an alternative payment method. OR You can a... ⇲
Fix: Check the balance of your gift card through the app or website. If the balance is low, consider adding funds to the card or using it in conj... ⇲
Fix: Check the app settings to see if there are options to add more payment methods. If not, consider using a different payment method that is ac... ⇲
Fix: Check your app settings for any options related to session timeouts or security settings. If available, adjust these settings to extend the... ⇲
Fix: If you encounter issues at the pump, try restarting the app and reconnecting to the pump. Sometimes, a simple restart can resolve connectivi... ⇲
Fix: Ensure that your phone has a stable internet connection, either through Wi-Fi or cellular data. If the connection is weak, try moving to an... ⇲
Fix: Check the app for a list of participating stations and ensure you are at one of those locations. Sometimes, rewards may vary by location.... ⇲
Fix: Keep track of your rewards points expiration dates by checking the app regularly. Set reminders for yourself to use points before they expir... ⇲
Fix: Check the app for a list of stations where rewards can be redeemed. Make sure you are at a participating location when trying to use your re... ⇲
Fix: If you are not receiving digital receipts, check your app settings to ensure that the option for digital receipts is enabled. OR If the i... ⇲
Fix: Take some time to explore the app's features and settings. Familiarizing yourself with the layout can help you navigate it more easily. OR... ⇲
Fix: Look for a help or FAQ section within the app that may provide guidance on how to use its features effectively. OR Consider searching onl... ⇲
Fix: Check the app for any self-help resources or FAQs that may address your issue without needing to contact customer service. OR If you need... ⇲
Fix: Consider using a separate mileage tracking app that can integrate with your fuel purchases to keep track of your gas mileage effectively.... ⇲
Fix: Try closing the app completely and reopening it. If it continues to freeze, restart your phone to clear any temporary glitches. OR If the... ⇲
Fix: Check your app notification settings to ensure that notifications are enabled for account changes. You can usually find this in the app sett... ⇲
Fix: Ensure that the phone number linked to your account is correct and that you have access to it to receive verification codes. OR If you ar... ⇲