fix problems on DINOPAY [iphone]

—— Run into issues on DINOPAY? Get help pending when official support gets back to you!

DINOPAY - Sinclair Oil

Info:

company: P97 Networks, Inc.

: https://www.sinclairoil.com/customers/dinopay-app

: sinclair.petrozone.com

Chat with our AI-based DINOPAY Support

🛠️ Resolved Issues on iPhone:

—— Does any problem match yours? click to get a solution tailored for you

App frequently crashes or freezes

Fix: 1. Restart the App: Close the app completely by swiping it away from the app switcher. Then, reopen it to see if the issue persists. 2. Upd... »»

Inconsistent discount application

Fix: 1. Verify Discount Eligibility: Check the terms and conditions of the discounts offered in the app to ensure you meet all requirements. 2.... »»

Requires frequent logins

Fix: 1. Enable 'Remember Me' Feature: When logging in, check if there’s an option to stay logged in or remember your credentials. This can reduce... »»

Support issue

Poor customer service response

Fix: 1. Use In-App Support: Check if the app has a support or help section where you can submit queries or issues directly. This may yield faster... »»

Lack of immediate customer support options

Fix: 1. Use In-App Help: Check if there’s a help or FAQ section within the app that can provide immediate assistance. 2. Look for Community Foru... »»

Compatibility issue

Limited functionality in certain locations

Fix: 1. Check Location Services: Ensure that location services are enabled for DINOPAY. Go to Settings > Privacy > Location Services and make sur... »»

Limited diesel purchase options

Fix: 1. Check for Updates: Ensure you have the latest version of the app, as updates may expand purchase options. 2. Look for Alternative Locati... »»

Slow issue

App slow to open

Fix: 1. Restart Your iPhone: Sometimes, a simple restart can improve app performance. Hold the power button and slide to power off, then turn it... »»

Payments issue

Payment processing errors

Fix: 1. Check Payment Method: Ensure that your payment method is valid and has sufficient funds. Go to your account settings in the app to verify... »»

Security issue

App locks user out after multiple failed attempts

Fix: 1. Wait and Retry: If you are locked out, wait for a specified period (usually 15-30 minutes) before trying to log in again. 2. Reset Passw... »»

Bugs issue

Inaccurate gas price listings

Fix: 1. Refresh the App: Close and reopen the app to refresh the data. 2. Check for Updates: Ensure you have the latest version of the app, as u... »»

Account issue

Difficulties linking bank accounts

Fix: 1. Check Bank Compatibility: Ensure that your bank is compatible with DINOPAY. Check the app’s website for a list of supported banks. 2. Re... »»

UI issue

Unintuitive user interface

Fix: 1. Explore the App: Spend some time navigating through the app to familiarize yourself with its layout and features. 2. Check for Tutorials... »»

Ads issue

Excessive advertisements

Fix: 1. Check for Ad-Free Options: Look in the app settings to see if there’s an option to remove ads, possibly through a subscription or one-tim... »»

Location issue

App fails to recognize user location

Fix: 1. Enable Location Services: Go to Settings > Privacy > Location Services and ensure that DINOPAY is allowed to access your location. 2. Re... »»

Network issue

Frequent disconnections from payment methods

Fix: 1. Check Internet Connection: Ensure you have a stable internet connection when using the app. Switch between Wi-Fi and mobile data to see i... »»