fix problems on FreeStyle Libre 3 [iphone]

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—— Run into issues on FreeStyle Libre 3? Get help pending when official support gets back to you!

FreeStyle Libre 3 – US
Info:
company: Abbott Labs
: https://www.freestyle.abbott/
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Network issue

FreeStyle Libre 3 loses signal frequently

Fix: Ensure that your phone's Bluetooth is turned on and functioning properly. Go to Settings > Bluetooth and make sure it is enabled. If the app... ⇲

FreeStyle Libre 3 disconnects if phone is not within 10-15 feet

Fix: Try to keep your phone within the recommended distance from the sensor. If you need to move further away, consider using a Bluetooth extende... ⇲
 
Customization issue

No option to customize alarm volume

Fix: Adjust the overall volume settings on your iPhone. Go to Settings > Sounds & Haptics and adjust the Ringer and Alerts volume. This will affe... ⇲

No option to preview alert sounds

Fix: Check the app settings for any sound options. If there is no preview option, you may need to test the sounds by setting an alert and observi... ⇲

FreeStyle Libre 3 is generic and lacks advanced features

Fix: Explore other diabetes management apps that may offer more advanced features and see if they can integrate with your FreeStyle Libre data.... ⇲
 
Notifications issue

No vibration alerts available

Fix: Check your iPhone's settings to ensure that vibration is enabled. Go to Settings > Sounds & Haptics and make sure 'Vibrate on Ring' and 'Vib... ⇲
 
Data issue

Limited historical data access

Fix: Regularly export your data from the app to a CSV file or another format if the app allows it. This way, you can keep a personal record of yo... ⇲

FreeStyle Libre 3 lacks detailed data points

Fix: Regularly document your glucose readings in a separate journal or spreadsheet to track detailed data points that the app may not provide.... ⇲
 
UI issue

No detailed view of glucose graph

Fix: Check if there are any settings within the app that allow you to change the view of the glucose graph. Sometimes, toggling between different... ⇲

Graph cannot be zoomed in

Fix: Check if there are any pinch-to-zoom gestures supported in the app. If not, look for any settings that might allow for a more detailed view... ⇲

No way to scroll back through numbers

Fix: Check if the app has a history or log feature that allows you to view past readings. If not, consider manually logging your readings in a se... ⇲
 
Settings issue

Inability to silence critical low alarms

Fix: Check the app settings for any options related to alarm management. If there is no option to silence critical alarms, consider adjusting you... ⇲
 
Functionality issue

FreeStyle Libre 3 does not allow for instant glucose read

Fix: Ensure that your sensor is properly calibrated and functioning. If you are having issues, try restarting the app or your phone to see if tha... ⇲

No adhesive patch for sensor

Fix: Consider purchasing third-party adhesive patches that are compatible with the FreeStyle Libre sensor to help keep it secure during use. OR... ⇲

FreeStyle Libre 3 does not capture specific blood sugar levels automatically

Fix: Ensure that your sensor is functioning correctly and is properly calibrated. If it is not capturing readings, try restarting the app or your... ⇲

No option for a separate reader

Fix: If you prefer a separate reader, consider purchasing a compatible device that can read the FreeStyle Libre sensor data independently from yo... ⇲
 
Screen issue

FreeStyle Libre 3 requires constant screen activation

Fix: Adjust your iPhone's auto-lock settings to a longer duration. Go to Settings > Display & Brightness > Auto-Lock and select a longer time fra... ⇲
 
Bugs issue

High failure rate of sensors

Fix: Ensure that you are following the manufacturer's instructions for sensor application and care. Proper application can reduce the failure rat... ⇲
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 what users are saying
Bad experience
61.3%

Good experience
22.4%

Neutral
16.2%

~ from our NLP analysis of 2,584 combined software ratings.

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 Private Data FreeStyle Libre 3 collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Health & Fitness
    • Contact Info
    • User Content
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Identifiers
    • Usage Data
    • Diagnostics