A. 1. Review the cancellation and refund policy on the ferry operator's website to understand your options. This information is often found in the FAQ or terms and conditions section. 2. If you need to cancel, follow the instructions provided on the ferry operator's site to initiate the process, as the app may not facilitate this directly.

B. 3. Keep records of your booking and any correspondence regarding cancellations or refunds, as this may be necessary for processing your request through the ferry operator.