Fix Ferryhopper errors on iphone

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25 problems reported in the past 24 hours

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UI
Difficult to access trip information

🛠️ 1. Navigate to the 'My Trips' or 'Bookings' section in the app to find your trip details. If you can... show fix »
Confusing ticketing process

🛠️ 1. Take your time to read through each step of the ticketing process carefully. If you encounter con... show fix »
Requires printed tickets despite electronic ticket claims

🛠️ 1. Check the app settings or your booking confirmation to see if there is an option to download or s... show fix »
 
Settings
Inability to change itineraries easily

🛠️ 1. Check the app for an option to modify your booking. This is often found in the 'My Trips' section... show fix »
 
Syncing
App does not reflect added stops

🛠️ 1. Verify the itinerary on the ferry operator's website to ensure that the added stops are included... show fix »
 
Updates
No real-time updates on cancellations

🛠️ 1. Enable push notifications in the app settings to receive alerts about cancellations. Go to Settin... show fix »
 
Support
Poor customer support for ticket changes

🛠️ 1. Review the FAQ section on the ferry operator's website for guidance on ticket changes, as this ma... show fix »
 
Compatibility
Limited functionality for US ferries

🛠️ 1. Check the app settings to see if there are options to filter or search specifically for US ferry... show fix »
 
Bugs
Inconsistent information from ferry operators

🛠️ 1. Cross-reference information from the app with the ferry operator's official website to verify acc... show fix »
Does not provide accurate delay information

🛠️ 1. Check the ferry operator's official website or social media for real-time updates on delays, as t... show fix »
 
Screen
App shows a blank white screen

🛠️ 1. Force close the app: Double-click the Home button (or swipe up from the bottom of the screen on i... show fix »
 
Notifications
Inaccurate ferry schedule notifications

🛠️ 1. Check the settings in the app to ensure that notifications are enabled. Go to Settings > Notifica... show fix »
 
Payments
Refund process is slow and complicated

🛠️ 1. Familiarize yourself with the refund policy on the ferry operator's website to understand the exp... show fix »
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 Contact Support
Developer:
Ferryhopper
Email:
  https://www.ferryhopper.com/en/contact
Website:
🌐 www.ferryhopper.com
Terms/Privacy:
⚔️ http://ferryedge.ferryhopper.com/booking/privacy?lang=en
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 Private Data Ferryhopper collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Contact Info
    • Search History
    • Sensitive Info
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Identifiers
    • Usage Data
    • Diagnostics

 Breakdown of Software Ratings
Positive experience
96.2%

Negative experience
3.1%

Neutral
0.7%

~ from our NLP analysis of 1,605 combined software ratings.