fix problems on Business Insider [iphone]

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Business Insider
Info:
company: Insider, Inc.
: https://businessinsider.zendesk.com/hc/en-us
: www.businessinsider.com
Chat with our AI-based Business Insider Support
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Search issue

search function times out

Fix: 1. Check Internet Connection: Ensure you have a stable internet connection. Try switching between Wi-Fi and cellular data to see if the issu... ⇲
 
Login issue

login issues on website

Fix: 1. Reset Password: If you’re having trouble logging in, try resetting your password. Go to the login page and click on 'Forgot Password?' to... ⇲
 
Ads issue

auto-play ads disrupt user experience

Fix: 1. Adjust Ad Settings: Check if the app has settings to control ad preferences. Go to the app settings and look for options related to ads.... ⇲

excessive advertisements

Fix: 1. Check for Ad Preferences: Look for any settings in the app that allow you to adjust ad preferences. 2. Use Ad Blockers: If accessing thr... ⇲
 
Settings issue

inability to keep app settings

Fix: 1. Check App Permissions: Go to Settings > Business Insider and ensure that all necessary permissions are enabled. 2. Reinstall the App: Un... ⇲
 
UI issue

embedded posts do not display properly

Fix: 1. Check Internet Connection: Ensure you have a stable internet connection, as poor connectivity can affect the loading of embedded posts.... ⇲

poor aesthetic design

Fix: 1. Provide Feedback: Use the app’s feedback option to express your thoughts on the design. 2. Explore Settings: Check if there are any them... ⇲

inline tweets and Instagram posts cut off

Fix: 1. Update the App: Ensure you have the latest version of the app, as updates may fix display issues. 2. Check Internet Connection: A poor c... ⇲
 
Privacy issue

content bias towards one political side

Fix: 1. Diversify Your Sources: To get a balanced view, consider following other news outlets that provide different perspectives. 2. Use the Ap... ⇲
 
Payments issue

high subscription cost

Fix: 1. Look for Promotions: Check the app or website for any promotional offers or discounts on subscriptions. 2. Consider Alternatives: Resear... ⇲

difficulties in canceling subscription

Fix: 1. Use App Store Settings: Go to Settings > [Your Name] > Subscriptions, find Business Insider, and select 'Cancel Subscription'. 2. Follow... ⇲
 
Spam issue

spam emails from app

Fix: 1. Adjust Email Preferences: Go to the app settings and look for email preferences to unsubscribe from promotional emails. 2. Use Email Fil... ⇲
 
Video issue

irrelevant video loading

Fix: 1. Check Video Preferences: Look for any settings in the app that allow you to customize video content preferences. 2. Clear App Cache: Go... ⇲
 
Compatibility issue

poor performance on iPad

Fix: 1. Update the App: Ensure that the Business Insider app is updated to the latest version on your iPad. 2. Restart Your iPad: Restarting can... ⇲
 
Loading issue

inconsistent article loading

Fix: 1. Check Internet Connection: Ensure you have a stable internet connection. Switch between Wi-Fi and cellular data if necessary. 2. Clear A... ⇲

Business Insider fails to fetch content

Fix: 1. Check Internet Connection: Ensure you have a stable internet connection. Switch between Wi-Fi and cellular data if necessary. 2. Clear A... ⇲
 
Content issue

lack of quality business content

Fix: 1. Explore Other Sections: Check different sections of the app for more diverse business content. 2. Provide Feedback: Use the feedback opt... ⇲
 
Syncing issue

Business Insider does not remember saved articles

Fix: 1. Check App Settings: Ensure that the app has permission to save data. Go to Settings > Business Insider and check permissions. 2. Clear A... ⇲
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    • Contact Info
    • Identifiers
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    • User Content
    • Search History
    • Usage Data
    • Diagnostics

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