fix problems on OUIGO [iphone]

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—— Run into issues on OUIGO ? Get help pending when official support gets back to you!

OUIGO : Billet de train & Gare
Info:
company: SNCF Voyageurs
: https://www.ouigo.com/faq
: ventes.ouigo.com
Chat with our AI-based OUIGO Support
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Payments issue

Limited payment options

Fix: Check if your preferred payment method is supported by the app. If not, consider using a different payment method that is accepted, such as... ⇲

Payment processing failures

Fix: Double-check your payment details for accuracy, including card number, expiration date, and CVV. Ensure your card has sufficient funds. OR... ⇲

In-app charges not usable

Fix: Verify that your payment method is valid and has not expired. Check if there are any restrictions on your account that may prevent in-app pu... ⇲
 
Account issue

Account access issues

Fix: Reset your password by selecting the 'Forgot Password' option on the login screen. Follow the instructions sent to your registered email to... ⇲
 
Bookings issue

Inability to book or modify international trips

Fix: Check if the app supports international bookings by reviewing the FAQ section. If it does, ensure you are entering the correct travel detail... ⇲
 
Features issue

Non-functional app features

Fix: Identify which features are not working and try restarting the app or your device to see if that resolves the issue. OR If certain featur... ⇲
 
Language issue

Poor language support

Fix: Change the app's language settings to your preferred language if available. This can usually be found in the app's settings menu. OR Use... ⇲

Lack of Spanish language option

Fix: If Spanish is not available, consider using a translation app to help navigate the app in another language. OR Check for any updates in t... ⇲
 
Login issue

CORS issues affecting login

Fix: Try logging in using a different network (e.g., switch from Wi-Fi to mobile data) to see if the issue persists, as it may be network-related... ⇲
 
Settings issue

Inability to enter US phone numbers

Fix: Try entering your US phone number in the international format, starting with +1 followed by your area code and number. OR If the app does... ⇲
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 what users are saying
Bad experience
75.9%

Good experience
20.7%

Neutral
3.4%

~ from our NLP analysis of 29 combined software ratings.

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 Private Data OUIGO collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Sensitive Info
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Search History
    • Diagnostics