fix problems on G7 TAXI [iphone]

—— Run into issues on G7 TAXI? Get help pending when official support gets back to you!

G7 TAXI - Book a taxi

Info:

company: TAXIS G7

: https://aide.g7.fr/hc/fr/categories/7470598080540-Passager-particulier

: www.g7.fr

Chat with our AI-based G7 TAXI Support

🛠️ Resolved Issues on iPhone:

—— Does any problem match yours? click to get a solution tailored for you

Internal service error when adding payment information

Fix: 1. Ensure that your app is updated to the latest version. Go to the App Store, search for G7 TAXI, and check if an update is available. If s... »»

Drivers sometimes take longer routes

Fix: 1. Before booking, check the estimated fare and route provided by the app. If it seems unusually high or long, consider canceling and rebook... »»

Bugs issue

Drivers may not accommodate requested number of riders

Fix: 1. When booking, ensure you select the correct vehicle type that accommodates your group size. The app may have options for larger vehicles.... »»

Pick up location may not match user's actual location

Fix: 1. Before confirming your ride, double-check the pickup location on the map. You can manually adjust the pin if it is incorrect. 2. Ensure t... »»

Inconsistent driver professionalism

Fix: 1. After each ride, rate your driver and provide feedback. This helps the company monitor driver performance. 2. If you encounter unprofessi... »»

UI issue

No confirmation of specific car until shortly before trip

Fix: 1. After booking, keep the app open and check for updates. The app should notify you when a driver is assigned. 2. If you need to know the c... »»

App does not show route during booking

Fix: 1. Ensure that location services are enabled for the app. Go to Settings > Privacy & Security > Location Services, and make sure G7 TAXI is... »»

Payments issue

Default tip amount is set without clear communication

Fix: 1. Before confirming your ride, check the payment screen for the tip option. You can usually adjust the tip amount there. 2. If you want to... »»

Payment issues with certain credit cards

Fix: 1. Verify that your credit card is valid and has sufficient funds. 2. Check if your card is accepted by the app by reviewing the payment opt... »»

Supplement charges for luggage may be applied illegally

Fix: 1. Review the app's terms and conditions regarding luggage fees before booking. 2. If you are charged unexpectedly, take a screenshot of the... »»

Notifications issue

No alert for taxi availability during protests

Fix: 1. Stay updated on local news or social media for information about protests that may affect taxi availability. 2. Consider using alternativ... »»

Support issue

Customer service response may be lacking

Fix: 1. Use the in-app support feature to submit your queries or issues. Be clear and concise in your message. 2. Check the app's FAQ section for... »»

Compatibility issue

App may not function properly for non-French speakers

Fix: 1. Check the app settings for a language option. If available, switch to your preferred language. 2. Use translation apps to help navigate t... »»

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

96.3%

Bad experience

2.6%

Neutral

1.1%

~ from our NLP analysis of 8,617 combined software ratings.

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Private Data G7 TAXI collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Usage Data
Data Linked to You: The following data may be collected and linked to your identity:
- Contact Info
- Identifiers
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Identifiers
- Usage Data
- Diagnostics