fix problems on Al Jazeera English [iphone]

—— Run into issues on Al Jazeera English? Get help pending when official support gets back to you!

Al Jazeera English

Info:

company: Al Jazeera Network

: http://www.aljazeera.com/contactus/

: www.aljazeera.com

Chat with our AI-based Al Jazeera English Support

🛠️ Common Al Jazeera English Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Al Jazeera English crashes while opening

Fix: 1. Force close the app: Double-tap the home button (or swipe up from the bottom of the screen on iPhones without a home button) to view all... ⇲

New app is unusable

Fix: 1. Check for updates: Ensure that both your iOS and the Al Jazeera English app are updated to the latest versions. Go to Settings > General... ⇲

Network issue

Cannot watch live stream from the US

Fix: 1. Check your internet connection: Ensure you have a stable internet connection. Try switching between Wi-Fi and cellular data to see if tha... ⇲

Inability to view Doha broadcasts

Fix: 1. Check for geo-restrictions: If you are outside of Qatar, the broadcasts may be geo-restricted. Using a VPN to connect to a server in Qata... ⇲

Limited access to certain content without VPN

Fix: 1. Use a VPN: If certain content is geo-restricted, using a VPN service to connect to a server in a country where the content is available c... ⇲

Updates issue

News sections not updating

Fix: 1. Refresh the app: Pull down on the news section to refresh the content. This can help load the latest news articles. 2. Check your interne... ⇲

UI issue

Scrolling down is difficult

Fix: 1. Check for app updates: Ensure you are using the latest version of the app, as updates may improve scrolling performance. 2. Restart the a... ⇲

Poor user interface

Fix: 1. Familiarize yourself with the app: Spend some time exploring the app's layout and features. Sometimes, understanding how to navigate can... ⇲

Bugs issue

Frequent bugs and buffering delays

Fix: 1. Check your internet speed: Use a speed test app to ensure your internet connection is fast enough for streaming. If it's slow, try resett... ⇲