A. To improve your chances of contacting support, ensure you are using the correct contact methods provided in the app or on their website. Look for a dedicated support page that may have FAQs, live chat, or email options. If available, use the live chat feature for immediate assistance.

B. If direct contact is difficult, try reaching out through social media platforms where Freeletics has a presence. Companies often respond faster to public inquiries on platforms like Twitter or Facebook.