A. 1. Utilize online resources such as FAQs, forums, or community support pages provided by your ISP for troubleshooting common issues. 2. Document your issues clearly and keep a record of any previous communications with customer support to streamline future interactions.

B. 1. Explore alternative support channels such as social media or live chat options, which may provide quicker responses than traditional phone support. 2. If you have access to a local store or service center, consider visiting in person for assistance.