A. 1. Run a speed test using a reliable service like Speedtest.net to measure your actual internet speed. 2. Compare the results with the speeds advertised by your ISP. 3. If the speeds are significantly lower, restart your modem and router by unplugging them for 30 seconds and then plugging them back in. 4. If speeds remain low, check for any devices connected to your network that may be using bandwidth. Disconnect any unnecessary devices. 5. If the issue persists, consider reaching out to your ISP to discuss the discrepancy and ask for troubleshooting steps they can provide.
B. 1. Check if your modem and router firmware are up to date. Access your router's settings through a web browser (usually by entering 192.168.1.1 or 192.168.0.1) and look for firmware update options. 2. If updates are available, follow the instructions to update. 3. After updating, run another speed test to see if there is an improvement.