A. 1. Offer multiple communication options: Provide clients with various ways to reach you, such as phone calls, video conferencing, or instant messaging. 2. Schedule regular check-ins: Set up weekly or bi-weekly meetings with clients to discuss progress and address any concerns. 3. Use project management tools: Implement tools like Trello or Asana that allow for direct messaging and updates within the platform.
B. 4. Create a communication policy: Clearly outline preferred communication methods and response times in your onboarding materials to set expectations.